What are Sage Intacct users saying about the software?
Read what people like you have said about using Sage Intacct software through verified user reviews
User Review Highlights
4.17
312 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"The integration with Salesforce is the main reason we have this product- it integrates better than other softwares we saw with opportunities and contracts."
"I liked the functionality of this software. The customer service was very good and they put on webinars for frequent updates."
"I use this software daily to maintain and track Fixed Assets for my company. It's very easy to use and effective in the accounting piece of Fixed Assets maintenance."
"It's user friendly to a fault. It's very easy to make costly mistakes because of a lack of fail-safes."
"It is very difficult to rectify the error as this software makes difficult to go back and change the numbers."
"The error codes don't explain if your selected budget is maxed out or WHERE the issue in the form is. The system just assumes you will review and figure it out on your own."
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Showing 1 - 25 of 312 reviews
Wendy
Company size: 51 - 200 employees
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2020
Intacct is a good platform for all your accounting needs

John
Verified reviewer
Company size: 201-500 employees
Industry: Internet
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2018
Decent ERP software for medium, medium-large companies
Hard to get used to in the beginning (I transitioned from QuickBooks), but as you get more and more used Intacct can be very resourceful and more powerful than other, more conventional ERP systems.
Pros
All the features, and integration capacity with other software.
Cons
Can be clunky and not user-friendly in not a seasoned user. Some add-on features (like FA modules) have a lot to desire in order to be useful.

Response from Sage Intacct
Hello John, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you are having a positive experience using Sage Intacct. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct
Replied November 2018
Anonymous
Company size: 1,001-5,000 employees
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2019
Great Accounting System, but with some limitations
We are definitely saving time with Intacct. It is so much smoother and quicker to use. The internet based software is so easy to use compared to a program.
Pros
I like how users cannot force things to work like in QuickBooks. If the rec doesn't balance, they have to figure it out. Also, there's more reporting dimensions and a rigid chart of accounts so the users cannot create their own accounts.
Cons
The reporting needs a lot of work. There are so many dimensions that exist in this software that you cannot run a report on. There also seems to be a fair amount of glitches and errors.
Reasons for switching to Sage Intacct
To be able to do intercompany billings and consolidations.

Response from Sage Intacct
Hello! Thank you for taking timeout to write your review. We greatly appreciate your feedback and welcome your insights. Please feel free to reach out to me if you'd like to talk about your experience and areas for improvement in the product. Regards, Andrew Sevillia andrew.sevillia@sage.com
Replied September 2019
Nour
Company size: 10,000+ employees
Industry: Construction
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2022
Accurately compiling financial data and keeping tabs on expenditures
Sage Intacct helps us streamline financial reporting and accurately track spending. Sage Intacct's great level of transparency has saved us money.
Pros
Sage Intacct is great for both simple and complex accounting jobs. Accounts receivable, payment, inventory, and payroll management. I like how they are evolving and trying to make things easier for their users. Invoice automation and vendor payments thrill me. The tabs are clean and allow you to run various reports. I enjoy the data exporting options. Payments can be made directly from Sage Intacct using a variety of payment gateways. It automates my workflow by scheduling payments based on priorities and automatically computing sales taxes when tax is applied to my invoices. The best feature of this application is that it is cloud-based and used as software as a service. This tool may conduct reports between receivables and payables. It also has a cloud connection, which saves us from printing and saving unnecessary data.
Cons
Sage Intacct may not operate automatically to pay dues that you have planned at a given date, requiring you to re-work in traditional ways, which I find difficult at times. The numerous regions of payment summaries can be confusing, especially when you have to add extra deposit information afterward.
Michael
Company size: 201-500 employees
Industry: Computer Software
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2018
Its an average accounting system
My overall experience with Intacct is overall positive. Intacct does save me significant time and effort in my everyday tasks compared with our older software. i do feel it could be improved upon further to make it a better product.
Pros
I like the fact that it is browser based through the cloud which makes access quick and easy. The modules that I use the most work very well such as Accounts Payable and Time and Expense. The General Ledger reporting function is very helpful and easy to use as well.
Cons
There are a few modules such as Prepaids, Fixed assets and Purchasing that we had purchased after the initial implementation of intacct that did not work very well initially. There were many work arounds and technical problems that created alot of unneeded headaches and work. Fortunately this has been fixed now for the most part and works well. Another issue I have is the support community that I put support tickets in when I need some help. They don't seem to know the product very well and often the solutions and advice I receive is partially right or wrong altogether. There have been instances where I have just figured it the problem myself through reading articles or experimenting with settings etc.

Response from Sage Intacct
Hello Michael, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that the AP and T&E modules are working well for you. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct
Replied November 2018
hedaia
Company size: 10,000+ employees
Industry: Construction
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2022
For organizations and projects, this is a great way to keep track of multiple budgets and funds.
It has now become very easy to keep track of all the transactions and financial data of the company and its affiliated projects, as we were able to pay and receive invoices and record them in the records in a simple and secure manner.
Pros
Budgeting and financial reporting are two of the best features of Sage Intacct. With this technology, the organization will be able to use it to the fullest degree in managing its financial concerns. In addition to the numerous internal controls, the platform's connection to the cloud makes it a strong database that organizes all financial and accounting records and reports, giving auditors confidence in the reports we publish. Sage Intacct's analytics, which provide account status and comparison reports between accounts receivable and payable, are also something I appreciate. It's also convenient because it's integrated with so many other programs, making it simple to import and export data.
Cons
I find it somewhat slow, especially when dealing with a large number of invoices, and the search identifiers must be updated so that the searches are simpler than they are now and give the required results.
Yonatan
Company size: 11-50 employees
Industry: Accounting
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
August 2021
"Incredible Bookkeeping Framework, yet for certain limits"
We are certainly saving time with Intacct. It is such a lot of smoother and speedier to utilize. The web based programming is so natural to utilize contrasted with a program.
Pros
I like how clients can't compel things to function like in QuickBooks. In the event that the rec doesn't adjust, they need to sort it out. Likewise, there's additional revealing measurements and an unbending diagram of records so the clients can't make their own records.
Cons
The announcing needs a ton of work. There are such countless measurements that exist in this product that you can't run a report on. There likewise is by all accounts a decent lot of glitches and mistakes.
Reasons for switching to Sage Intacct
To have the option to do intercompany billings and combinations.
Emilee
Company size: 2-10 employees
Industry: Accounting
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2021
Sage Intacct
I think that Sage Intacct is a decent accounting software to use for daily accounting activity. However, there is more affordable accounting software available.
Pros
While working in the cannabis industry, this was one of the only accounting software companies who were willing to work with us to set up an accurate and efficient accounting system.
Cons
We had issues correcting errors after the initial setup. For example, a coworker misspelled the class code "cannabis" and the implementation team told us it would take several thousand dollars to fix.
Reasons for choosing Sage Intacct
We didn't have any other accounting software companies who were willing to work with us due to our involvement in the cannabis industry.
Reasons for switching to Sage Intacct
We needed an accounting software with a more robust inventory tracking system.
Mohammed
Company size: 201-500 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2022
The best cloud accounting partner to manage the financials of the organization
Sage Intacct helped us organize everything related to our financial transactions from invoices and other documents, and helped us schedule payments on the payment system, and we benefited a lot from the accounting and tax reports that we were able to prepare through it.
Pros
It is possible for a user to connect to all of his bank accounts, both to make payments and to transfer money, and to follow up on the transactions precisely and professionally because of the Internet. Freelancers and large organizations alike can benefit from it. A financial database that makes it simple to scan receipts and invoices and enter the data into the system, all while allowing you to readily download the information. Due to the inclusion of all financial transactions that occurred during the reporting period, Sage Intacct's reports are some of my favorite to work from.
Cons
If the merchant deals in multiple currencies, Sage Intacct does its job well, but you will need to create many pages .

Eric
Verified reviewer
Company size: 51-200 employees
Industry: Insurance
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2018
Sage Intacct Personal obervation
On our case, we focus on developing core business side then integrate with Intacct via web-service, and this have been successfully, because all side of reporting, financials, UPR, etc, is managed by Sage Intacct.
Pros
1. Sage Intacct allows access anytime and anywhere (home, office, coffee shop) 2. Sage Intacct has login are very secured with different levels. 3. Sage Intacct provide financial information on detailed level by using dimensions which allows decision makers to relay on realistic information. 4. Sage Intacct is easy to use, it doesn't requires advances financial training.
Cons
1. Extracting volume data in most of time is an issue, especially Journals.

Response from Sage Intacct
Hello Eric, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you are having a positive experience using Sage Intacct. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct
Replied November 2018
Bilal
Verified reviewer
Company size: 501-1,000 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2021
Complete Financial alignment
I have successfully aligned multiple projects over this platform.
Pros
The automated notifications and emails is my favorite feature
Cons
Sage lacks with audit reporting and audit trails.
Kat
Company size: 2-10 employees
Industry: Non-Profit Organization Management
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2019
Overall great software for accounting professionals
One major problem with some accounting softwares is that the reports needed to perform analysis, checks, etc. are unavailable. Intacct's wide report customization is a great solution to this that has resulted in an overall positive experience with the software.
Pros
For those businesses and organizations looking to step up their accounting software from Quickbooks (or something similar), Sage Intacct is a great solution. While not as intuitive and user friendly as the systems designed for non-accounting professionals, Sage Intacct offers a myriad of features and functionality that is an accounting professional’s dream. One of the best features of Intacct is its reporting system. Users can run any report they could ever dream of that includes GL, AP, AR, Time & Expenses, Order Entry, Purchasing, etc. Reports are not only customizable, but savable too. Another great feature of Intacct is that the company is constantly releasing updates, which means the system is always evolving and getting better. Overall, Sage Inacct offers massive capability and is great for organizations who have outgrown smaller systems or who need greater customization.
Cons
For those accustomed to the hand holding of a software like Quickbooks, Sage Intacct can make you feel a bit alone in the woods. It, for the most part, assumes that whoever is using it is an accounting professional, capable of understanding the inner workings of AP, AR, etc. For this reason, I would not recommend the system to those who are unfamiliar with accounting procedures and systems.

Response from Sage Intacct
Thank you for your review, Kat! I'm glad to hear that you're benefiting from the robust reporting within Sage Intacct. If you have any questions or if we can help with anything, please don't hesitate to reach out to Sameera at reviews@intacct.com
Replied May 2019
Joseph
Company size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2018
Great and attentive customer service. Very accommodating with our customization and concerns.
Pros
I like the flexibility and ease of the software. It is overall simple to correct errors. I enjoy the import features for invoices and journal entries. Saves a lot of time and is user friendly, even for less experiences computer users.
Cons
The restrictions of some features and functions. I feel like the functionality is more designed by computer programmers than by actual day to day users. For example, if you are trying to create a custom report, vendor ID is stored one way when entering invoices, and another way when entering journal entries. Customer service suggested to me that I enter the vendor ID in 2 different fields (I believe Vendor_ID and APBillItem_VendorID) for all invoice imports so that I can use 1 f. This is redundant and frustrating. Also for example, you can set invoices to "warn" you if duplicate invoice numbers when manually entering, but if you are using the import feature, it will just crash. You have to de-select the "warn" option, upload the file, and then turn the "warn" function back on. This is not practical. There should be some type of override function for intentional duplicate invoice #s.

Response from Sage Intacct
Hello Joseph, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you find Sage Intacct easy to use and flexible. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct
Replied November 2018
Amanda
Company size: 11-50 employees
Industry: Financial Services
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2018
Best Saas Accounting solution
Sage Intacct is a great company to work with. Their software solution is great and easy to use. If your looking to change from an outdated solution, this should make the transition easier.
Pros
The software is great. It is super easy to use and almost impossible to break. It can be used for more than your monthly accounting. We use it to track our valuation process. It is easy to track everything in the software and perform your monthly accounting tasks. You can track t&e, ap, ar, fixed assets, and do your cash management in this solution. There are many other features that make it a best in class solution
Cons
The software itself is great. There are certain things we would like to be able to track in the software, like irr, but we also don't expect one software to do anything. There may sometimes be a lag in support getting back to you when you have issues, but nothing that is too extreme

Response from Sage Intacct
Hello Amanda, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you find Sage Intacct easy to use when you are tracking t&e, ap, ar, fixed assets, and cash management. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct
Replied November 2018
Toni
Company size: 11-50 employees
Industry: Financial Services
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2018
Customer support was great from the start and the program is flexible in regards to creating reports
The software allowed ability to perform accounts payable to issue cheques and to produce financial statements quickly. The 12 month report is very useful to pick up changes to values in account. The budgeting aspect is also useful for variance analysis.
Pros
I like the ability to create the financial reports and also the Dashboard reports. The payables area is easy to perform functions and the year-end close is very simple.
Cons
This program is mainly written for the US market and is not able to create an EFT file (Canadian) that can be uploaded to the bank and create journal entries simultaneously. That would benefit us to make payments that are not by cheque. The "cash" payment types are good because an e-mail can be sent: however still requires for us to do a separate EFT payment on the bank.

Response from Sage Intacct
Hello Toni, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that have had a good experience with customer support and have been able to take advantage of Sage Intacct's flexibility. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct
Replied November 2018
Anonymous
Company size: 201-500 employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2018
Sage Intacct product review
Overall the system is easy to use and they are constantly making improvements. They are also taking user feedback into consideration and implementing it into new updates every quarter.
Pros
I really like the automatic billing capability, I can now send my invoices in 2 hours instead of 2 days. The level of details in the financial reports is exactly what our company was looking for when we switched to Intacct. The ease of having our expense reporting system and Intacct communicate is super helpful, means less manual work.
Cons
I would like to have more features when I record payments and I can't edit certain transactions. I like to drill down on come of the reports and you can't do that so finding out where that information came from is sometimes a challenge.

Response from Sage Intacct
Hello, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you are having a positive experience using Sage Intacct and that you're saving time on invoicing. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct
Replied November 2018
David
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2018
Flexible, capable, constantly upgrading software.
Pros
Intacct allows for the creation and utilization of any fields desired for your business eliminating the need for the multitude of work-arounds necessary to create detailed reports in other accounting systems. Intacct also has the most capable custom reporting interface I have utilized to date, saving hours of time formerly spent on the extraction, transformation, and production of standard company reports. Other benefits include, ability to import any type of transaction, ability to bulk export all GL transaction data (a personal favorite), a robust API allowing for integration with internal databases, payroll software, etc.
Cons
Initial setup was led by a less experienced implementation specialist which led to difficulties as we began to review and create custom reports accurately. After speaking with a consultant, we determined the issues, corrected them, and have produced real time advanced reports which have provided a level of insight which was unachievable within other accounting software.
Anonymous
Company size: 11-50 employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2018
I am a true fan of Intacct and love how much customization it allows.
We have been able to set up recurring transaction to automate similar monthly/quarterly transactions, allowing us to fully operate with less human capital, and less human errors. We've been able to increase our reporting internally with many many many custom reports to suite the needs of various stakeholders. We can see investor summaries across the entire enterprise with the multi-entity structure. We utilize upload templates often to allow us ease of entry - for example, we do monthly uploads of income allocations across every entity in one root level entry done by exporting a custom report, using excel to seamlessly do an index match and hlookup to complete the upload template, then upload! It's simple, fast, and accurate.
Pros
I love the Custom Reporting capabilities through dimension use... looking at the GL as a database structure makes the software very versatile and easy to use. The output potential is outstanding!
Cons
Cost. It's a great product, but I really wish there was a light version for our company, and for other smaller companies starting up. There is a strong market for a light version. That way the company could grow into the full version.
Louis
Company size: 501-1,000 employees
Industry: Government Administration
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2018
My organization has been using since October 2016 for AP, AR, Purchasing, and fund management.
By being able to automate our financial activity we have increased the amount of information available to key decision makers for more informed decisions. The amount of time it takes for us to process purchasing transactions has decreased by a dramatic amount of time .
Pros
We transitioned from a manual recordkeeping system to this electronic accounting system. This means all of our transactions are available to be reviewed at any time from anywhere. Reports are available instantaneously reflecting the latest transactions. Transactional history to review activity from creation to being posted to the GL is tremendous and helpful. The software offers many more versions of reports than was available with our prior legacy system.
Cons
One of the most difficult items with this system is that user restrictions prevent Custom Reports from being accessible to 75% of our users. The report writing tools would benefit from an overhaul to allow merging of multiple data tables and more customization of the report appearance. Also there are so many aspects affected by creating a GL Account that there is a steep learning curve in understanding where to efficiently generate new records.
Jodie
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2018
The experience has been great. Very flexible and customizable software.
Pros
The flexibility of the software has to be its greatest strength. Reports, workflows, field names, etc are just a few of the customizable items in Intacct. But Platform Services allows for the development of entire applications within Intacct to support your business processes down to the most granular detail.
Cons
The reporting, platform services, and general ledger modules (the modules that our company use the most) don't seem to get very much attention in the past few years in terms of further development in the quarterly update to the software. They are very useful as they currently exist but have some long-standing limitations that don't seem to be on anyone's radar.

Response from Sage Intacct
Hello Jodie, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that are taking Advantage of Sage Intacct's flexibility. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct
Replied November 2018
Brandy
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2018
I have been sold on Intacct for 7 years could not ask for better.
Pros
The system is User Intuitive, training new hires on the system is a 30 minute walk through, then onto process training. Speeds up everything, have as much or as little control setup. Flex to add custom anything to make the system work for you without damaging upgrade comparability. I truly love Intacct.
Cons
The only cons I can think of is little things like not being able to unapply a CM like you can a payment. It would be great to have the ability to create product types and your price book at the same time.

Response from Sage Intacct
Hello Brandy, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you find Sage Intacct easy to use and that you're being able to save time. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct
Replied November 2018

Nora
Verified reviewer
Industry: Accounting
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2018
Intacct is relatively easy to use, simple interface, multi-entity flexibility. Overall good product.
We transitioned from Quickbooks to Intacct because of its abiilty to handle multi-entity and inter-company transactions. This saves us hours of work each month.
Pros
The way it handles multi-entity and inter-company transactions. Simple user interface. Easy to navigate and correct entries. Great JE upload feature.
Cons
Report writer is a bit too complicated for someone not well versed in report writers. Would be great if it worked more like a pivot table. My biggest complaint is not being able to transact in the subledger directly to a bank account.

Response from Sage Intacct
Hello Nora, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you find Sage Intacct easy to use for multi-entity and inter-company transactions. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct
Replied November 2018
Dimitri
Company size: 51-200 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2018
Sage Intacct is a solid base that meets our business needs as a not-for-profit organization.
Sage Intacct is a solid base that meets our business needs as a not-for-profit organization. The software is very responsive and also thoroughly integrated. I also appreciate the constant enhancement and the responsive Contact Sage Intacct Support. This level of support gives confidence in the tools and the product in general.
Pros
The software is very responsive and thoroughly integrated. I also appreciate the constant enhancement, the responsive Support team, and the frequent webinars that inform of the new changes and improve the usefulness of the software . This level of support gives confidence in the tools and the product in general.
Cons
A greater possibility of integration will make Sage Intacct even more useful and helpful to the user. Additionally, quick glances that summarize the different ways the software can be useful can be helpful to new users.
Velma
Company size: 11-50 employees
Industry: Non-Profit Organization Management
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2018
I love this product. The customer support is not as efficient and responsive as the product.
Ease of use, accuracy and best of all efficient integration with other systems of my business.
Pros
I like the integration of the sub-modules and that we can share data efficiently between the various platforms we use without corrupting data integrity.
Cons
The report writer. The system is simply not intuitive unless you use regularly. While some aspects do make reasonable sense once you get back into it, it feels like the system should be more intuitive or perhaps have a working report wizard.

Response from Sage Intacct
Hello Velma, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you're taking advantage of Sage Intacct's integrations. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct
Replied November 2018
Amanda
Company size: 2-10 employees
Industry: Accounting
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2018
Intacct is very user friendly and you can use it in creative ways
Monthly close process is completed faster with intacct. It allows us to process and approve AP seamlessly, saving us time and money by outsourcing it to Intacct. Can use the software in creative ways, not just as bookkeeping.
Pros
Intacct makes my job so much easier. It is easy to use and is very intuitive. The software can be used in creative ways and not just as standard bookkeeping software. It integrates easily with other softwares so you can link everything together. Overall it saves us time and money.
Cons
There are very few issues with the software. I have noticed that when I'm have an issue with the software it can take a little bit longer then I would expect for the problem to be resolved. We are busy people and need our programs to be running properly to get our jobs done.
