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What is DealerCenter?
DealerCenter is a cloud-based dealer management system designed to help small to large businesses manage processes related to accounting, customer relationships, auctions, inventory, digital marketing and more. The centralized platform allows users to integrate the system with various accounting applications, simplifying receiving and submission of credit applications and lender decisions.
Features of DealerCenter include deal management, electronic licensing, e-contracts and forms, lead management, email/SMS campaigns, call recording, automated messaging and more. It comes with Android and iOS mobile applications, which enable users to handle license scanning, customer check-ins and check-outs, appointments and alert notifications. Additionally, businesses can cre... read more
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User Review Highlights
4.86
1,344 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"Great wonderful comprehensive, all basic and advanced systems, posting systems is excellent will save us a lot of money."
"I feel like this software has so many features...almost too many but when they are all mastered, I feel like it will be excellent."
"We are very pleased with the service and program we've been given, our DealerCenter rep has also been pleasant to work with. I've been in the car business for 47 years."
"It was only frustrating when I didn't know how to use it."
"Forgetting my password and having to log in everyday can sometimes be annoying."
"It's a little hard to use. I'll need some more training to become profficient."
Read user reviews
How much does DealerCenter cost?
Monthly priced subscription packages include: Dealer Management System (DMS): FAST DMS = $60.00 CRM = $65.00 Buy Here Pay Here = $ 50.00 Quickbooks = $40.00 (RouteOne and Dealertrack included with DMS) Online Marketing: Dealer Website = $75.00 Online Ad Post = $25.00 Booking Services: NADA = $40.00 Kelley Blue Book (KBB) = $40.00 Black Book (BB) = $40.00 Pay-Per-Use products are also available, see website for full pricing details.
Starting price
$60.00 per month
Free trial
Available
Free version
Not Available
Which features does DealerCenter offer?
Core features:
Search/Filter
How easy is DealerCenter to use and deploy?
DealerCenter supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, Android.
4.86/5 out of 1344 Reviews
Showing 1 - 5 of 1,344 reviews
Brandon Michel
Verified reviewer
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
December 2017
A product is as good as the people representing it. I've had a few DMS, DC's is the best why, Lina.
Anyone can set up a auto dealership and have it operational and effective in a week.
Pros
Ease of use, and with out a doubt when it doubts call the customer rep. I have been Consulting for the Sports Car Group and suffered major set back with what I wanted to be the heart of the operation, a full spectrum lender, and as I was just at my point of turning negative which is a but rare for ME. Sunshine came through in the form of the rep who didn't allow to me harp but do what I knew to do and that looked past to see what was still there. She found me 5 sub prime and 4 prime options to offset my loss. I am grateful for her, she may never know how much that small act of kindness resignated with me.
Cons
The Customer experience isn't shared accross all Westlakes Products and Services. I wish preferred lender didn't auto submit.
Gary
Company size: 11-50 employees
Industry: Automotive
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2020
Impressive
I would like to say I’m very impressed with the continual updates and improvements The Team at Dealer Center continues to make, regularly. It’s like owning an Apple computer and getting updates every 45 to 60 days. In an industry that’s notorious for creating software and promising to make improvements ONE DAY... Dealer Center is a breath of fresh air. A tech company creating Automotive Software solutions. The updates and improvements are continual. Their motto is certainly to be the best, which means we must get better every day. Never static, never stuck, never the same old same old... I’m a believer.
Pros
Easy to use, intuitive in fact. Everything you need and more. Cannot beat the value. All in one solutions for Independent dealers of all sizes.
Cons
Nothing negative to say. Nothing else to say about the CONS ......
Reasons for choosing DealerCenter
N/A
Reasons for switching to DealerCenter
Old software had in house server that crashed daily ... no internet access unless connected to the server... no mobile app.. they promised to create a web based solution, but never did... we were their customers faithfully for nearly 9 years before making the switch.
James
Company size: 2-10 employees
Industry: Automotive
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
January 2022
AutoCheck
Pros
auto check is a great value for the money and the staff is always willing to help you my [SENSITIVE CONTENT] is great and always helps me when i need it she does a fantastic job dealer center is very fortunate to have her
Cons
I have not run into any issues yet that my rep did not take care of
Josh
Company size: 2-10 employees
Industry: Automotive
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
January 2021
DealerCenter Use
All in all for the price it seems like a fair value. There are certainly more sophisticated and better systems out there. After its all said and done I wish I would have spent the money to get a better quality system. The bare bones of the system is Ok but to get all the nice features there is upcharge after up charge.
Pros
It was turn key and it was up and running was not much down time.
Cons
Its really slow, and clunky, When there is an issue often times its not a quick solution.
Reasons for choosing DealerCenter
There was another dealer we work closely with who was already signed up with DC. To keep things simple and be able to share data quickly we went with the same system.
Rodney
Company size: 2-10 employees
Industry: Automotive
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2021
DealerCenter is the best solution for the Independent dealer
DealerCenter has a fast customer service response time & constantly improving the solution
Pros
Easy to navigate, all in one solution, fully integrated lender management tool.
Cons
So far there has been nothing that I like the least about DealerCenter.
Reasons for choosing DealerCenter
Introduced to me from my Westlake rep
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