What are MIP Fund Accounting users saying about the software?

Read what people like you have said about using MIP Fund Accounting software through verified user reviews

User Review Highlights

4.21

65 Reviews

5
25
4
27
3
11
2
2
1
0
4

Ease-of-use

out of 5
4

Customer Support

out of 5
4

Value for money

out of 5
4

Functionality

out of 5
  • icon"It offers a very good customer support system who help in setting up the accounting system initially and also help during operation if need be."
  • icon"It really felt like your information was secure. It had all the modules in an easy to use place."
  • icon"One of the things I love about it is how easy it is to use. I am in accounts payable and I can enter them so fast and easy."
  • icon"That it can be slightly confusing to use if you are not provided all of the information that you use."
  • icon"Inability to increase font size on the main screens. The very small font size is very difficult to see and causes a strain for those of us who work on the system all day."
  • icon"It's very important when you're analyzing your historical results. The documentation is horrible."

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Showing 1 - 25 of 65 reviews

Paul

Company size: 1,001-5,000 employees

Industry: Primary/Secondary Education

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

September 2018

Highly functional product for a small, medium, or large non profit organization

We have used this product for many years for our business and it has served us very well. I would highly recommend it.

Pros

1. Configuration of chart of account. 2. Account code combinations to allow for control of account code usage. 3. Import/Export of data functions - We are able to import our 30,000+ lines of data for payroll entry each 2 weeks. 4. Accounts Payable EFT notifications - When we pay vendors via ACH, we set up the system so a notification is sent to the vendor each time we make a payment and it includes remittance details. 5. Administrative access controls. - Admins have the ability to control everything a user needs to see. 6. Customer support is always helpful

Cons

1. Although the import function is a huge plus, sometimes I wish we could speed up a the process for larger entries.

Carlos

Company size: 201-500 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
3

Value for money

out of 5
1

Customer support

out of 5
4

Functionality

out of 5

February 2022

Ok for the $, but only if you have it on premises, stay away from their cloud one.

Loved it when it was on premises, hate their cloud version and the exorbitant prices for services

Pros

System is great for the $ but ONLY if you have it on premises. Once you move to the cloud they nickel and dime you to death. Any changes you need, they will charge you dearly for it. For example once we moved to the cloud, adding a new segment and changing history >$7K, I used to have a SQL engineer do it for $1K.

Cons

High costs of their customer support for any change

Reasons for choosing MIP Fund Accounting

experience with MIP for over 20 years

Reasons for switching to MIP Fund Accounting

Acumatica doesn't work for non-profits that have a lot of Federal grants

Paige

Industry: Civic & Social Organization

Time used: More than 2 years

4

Ease-of-use

out of 5
2

Customer support

out of 5
4

Functionality

out of 5

June 2015

Great software for mid-market non-profits

Pros

The Saas version makes it easy to implement and easy on the IT department (they don't have to do anything). It also makes it easy to access from anywhere. We moved from Blackbaud because their system was so clunky and I couldn't get financials out of it easily. With Abila, it's very easy to run a variety of financials that I can tailor to my needs. It's also very easy to drill down (not from the financial reports) to find the detail I'm looking for with links to supporting documents (i.e. invoices). The A/R, fixed asset and other modules let us keep accounting for everything in one place.

Cons

The financial reports are a bit limited in terms of showing groupings of departments without being able to show the total on the same report. It can't do monthly balance sheets on one report. And you can't enter operational/non-financial data for more comprehensive reporting. The wait time for calling into their help center is still unacceptable (hold times of no less than 30 minutes). They know about this and, instead of fixing it, tell users to use their chat function. While their response time on chat is very fast, I hate having to type out my issues and responses. I just want to talk to a live person.

Alejandro

Industry: Philanthropy

Time used: Less than 6 months

3.5

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

December 2014

Excellent for non-profits, but it could be even better

Pros

The best thing is the multi-dimentional logic built into the product, which enables it to track almost any measure (P&L, Balance Sheet) across various dimensions (company, department, program, grant, restriction type, etc.) This gives you almost total flexibility to manage your organization's finances in any way you want.

Cons

My only pet peeves - none of which are deal-breakers - are: - Lack of drill-down capabilities straight from the reports. Say you run a P&L report and want to know the details behind a certain expense figure. In QuickBooks, you can just double-click on the figure and get a detailed report of the details behind it. In MIP you are forced to run a separate Transactions report. The information can still be obtained; it just takes longer. - No "Balance Sheet by Month" report. This is another basic report that even Quickbooks has. It's very important when you're analyzing your historical results. - The documentation is horrible. There are no examples whatsoever. You need to know the system already in order to understand what the manuals mean to say. - Certain reports should give you the codes along with their names. For example, a Distribution Codes report tells you that code 1125 splits costs 40% to Program 254 and 60% to Program 350. But the report doesn't tell you that code 1125 is for employee "John Do", Program 254 is "Advocacy," and Program 350 is "Shelter". You need to run a separate Chart of Accounts report and then do vlookups. This should be a really easy thing to code into the package.

Brittany

Company size: 2-10 employees

Industry: Construction

Time used: Less than 6 months

4

Ease-of-use

out of 5
5

Value for money

out of 5
2

Customer support

out of 5
4

Functionality

out of 5

January 2017

Used when it was Sage

When I used this product, I did not work in the accounting department, I worked in the Warranty/Repairs Department of a construction company. However, we used this software to make notes, bill for repairs, find out when a warranty should be issued upon customer being paid in full, and communicate with the accounting department as they were in another building than our department. The invoicing feature was very straight forward and easy to use. Checking if a customer was paid in full was also easy. Making notes was also easy but the categorization of the notes could have been better. It was just a long list with no differentiation or date categorization. You just had to scroll through a giant list of notes to hopefully find what you needed to know, and hopefully someone put a name and a date by the note so you could ask them additional questions if they did not list enough detail. Switching from different screens was a little time consuming. When I used this software, there was no ability to set an action request. I'm sure by now they have changed this and made it possible to set actions or reminders for yourself or others.

Pros

Multiple users can be on the program at one time. It is relatively user friendly as long as you have basic computer knowledge.

Cons

The time it took to go from one feature to another was frustrating when you are on the phone with a customer and needed to get to several different places quickly, however, that could have been due to the number of users we had on our server at a given time. If an older person, who has limited computer knowledge were to try and use this program, they may need a training course to become comfortable using it.

Anonymous

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

December 2019

Sturdy and reliable accounting software

Overall good, reliable and serves our current needs. We'd prefer a system that did not require annual updates performed by our applications team, but it's something we can live with. Customer support is helpful but can be hard to reach at times.

Pros

It is reliable and doesn't crash. Good suite of features that suit our essential needs, such as payroll, AP, AR, reports, budgets and fund management. Other tools are add ons that we do not currently use but had to contract with a few additional third parties to meet our needs.

Cons

Annual fee and need for annual updates. Normally these are not too cumbersome but occasionally they are more difficult to implement for our applications team and it takes up a good chunk of their time.

Clement

Company size: 1 employee

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
2

Customer support

out of 5
4

Functionality

out of 5

September 2018

Good product, horrible customer service

Pros

I think the product is very good for what we need it to do. The best part is the reports feature. Once you learn to build the reports, it becomes an even better tool.

Cons

IF and when you have to call customer support, be prepared to sit on hold and listen to that music for AT LEAST 45 minutes. It does not matter what day or time I call, they are ALWAYS busy. Our implementation specialist was paid to provide a week of training. However, I had to ask her to complete our training because she rushed through it and did not even show us one of the modules that we had paid for.

Robbie

Company size: 11-50 employees

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2018

Manager

I would recommend this product to any nonprofit. It has what you need for sure.

Pros

General Ledger chart of accounts setup is second to none. With the segment driven chart versus the linear style chart of accounts found in competitor products, the reporting is hands down the best I've ever seen in the industry. It also has strong audit controls for maintaining integrity within your software.

Cons

Hard to find anything I don't like about this product. I am eagerly waiting for them to bring more features to the cloud offering.

Titus

Company size: 2-10 employees

Industry: Government Administration

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Functionality

out of 5

March 2019

A very valuable asset to our organization

Pros

This software provides local government accounting functions at a perfect level. I think the best thing about this software is it provides payroll, AP, AR, reports, budgets and fund management. The software does have other features, but buy additionally.

Cons

I think on the downside, you have to keep paying a fee annually. The software has to be updated annually. Also in Payroll, all State taxes must be downloaded to run reports.

User Profile

Tia

Verified reviewer

Company size: 201-500 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

January 2019

Very nice!

Pros

We have been using this for accounting for quite awhile and have not have any issues. It has great support and options to be able to work for what our non-profit is always needing.

Cons

The reporting could be better, more customization would be great. As a non-profit it is always something that we need reporting on and nothing is ever perfect. But that does go for many products too.

Cheryl

Industry: Utilities

Time used: More than 2 years

2.5

Ease-of-use

out of 5
4.5

Value for money

out of 5
5

Customer support

out of 5
2

Functionality

out of 5

August 2016

HR Specialist

Pros

I use the payroll module to process bi-weekly payroll. It is a great program as it flows into the MIP Fund Accounting software making it a breeze to reconcile accounts. The vendor is readily available to answer questions and is knowledgeable. No run around trying to find the answer or "fix".

Cons

The payroll module does not update some balances automatically. For instance, when PTO hours are entered on the timesheet, you still have to go to another tab to indicate Leave taken for the leave balance to be reduced. Also there are no restrictions on earning codes: someone could have a have several levels of PTO (due to increasing earning eligibility with tenure) and the system will recognize all. It would be beneficial if more than one rate of pay was also available. It is not in the payroll module, you must add the HR module.

Yuan

Time used: Free Trial

4

Ease-of-use

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

February 2012

MESSIANIC JEWISH BIBLE INSTITUTE (MJBI) is a multi-dimensional evangelistic and educational organization to people of the Jewish heritage. The MJBI's primary activities are to equip leaders who will establish Messianic Jewish congregations and ministries in Jewish communities worldwide, and to equip those leaders in their responsibility to the Jewish people through training, events, and seminars. MJBI also supports Bible schools, congregations, outreach and humanitarian aid works in Brazil, Argentina, Israel, Ethiopia, Russia, Hungary and the Ukraine. In 2006, MJBI smoothly transitioned to Sage MIP Fund Accounting to satisfy its increased activities. Sage MIP is easy to use; offers a flexible method of setting up account structures; and the ability to track the revenue and expenses by department and location. Sage MIP can produce accurate, meaningful and timely customized reports in various formats, which facilitates MJBI management and the board members to make important decisions based on our financial position. Sage MIP enabled us to perform some tasks that were previous done by the outside companies, such as budgeting and forecasting. Also, the remote access offers the convenience to access the accounting information when needed. Another good thing about Sage MIP Accounting is its Maintenance and Support Plan, which includes the online knowledgebase, unlimited e-support and telephone support. The people in its Customer Support department are very knowledgeable and can solve our problems in a professional and timely fashion. Sage MIP Accounting has been performing all financial accounting and record keeping for MJBI. The system is working so well that we have received the good comment from the auditors since we implemented it.

Dan

Company size: 51-200 employees

Industry: Media Production

Time used: More than 2 years

4

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

June 2017

MIP for YOUR non-profit

I would recommend this to any non-profit to account for financials in any industry.

Pros

MIP has one of the best non-profit accounting solutions out there, with its robust reporting, multiple segmentation of accounts, and ease of reviewing history in the database.

Cons

The built in custom reporting could be a little better - but there are certainly third party softwares out there that fix this problem - for a cost.

Stephanie

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2020

Easy to use

The problem that it has solved is being able to keep track of accounts payable and receivables so easliy.

Pros

One of the things I love about it is how easy it is to use. I am in accounts payable and I can enter them so fast and easy.

Cons

One of the things I least like about it is that sometimes when I make a mistake and fix it it won't really correct it.

Marla

Company size: 11-50 employees

Industry: Philanthropy

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

April 2018

switched from Quickbooks

Overall, I like using this system.

Pros

I really like that you can't go in and make changes to items once you post them. It's more stable than QuickBooks was regarding this matter.

Cons

Because you can't make any changes, if you make a typo it is there for ever. Would be nice if there were an edit feature just for the description.

Jim

Company size: 201-500 employees

Industry: Civic & Social Organization

Time used: Less than 2 years

Review Source

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

November 2017

Overall this is a good product for our not for profit.

Don't purchase any Abila product without factoring in the cost of training. Our organization did a self install & configuration and to be frank made a mess of things. Learned a costly lesson; the cost of training is well worth it.

Pros

Bolt on modules are very robust; have exceeded our expectations. Nice integration from FR50 to MIP. Easy to install in modules so you can spread the learning curve over time.

Cons

No switch to do Cash Accounting Basis-built to use Accrual Basis only. No cash forecast model built in s/w.

Emmanuel

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

July 2019

Abila MIP Fund Accounting

Throughout my whole professional career, I have utilized Abila MIP Fund Accounting. Once mastered, it is a great software to use.

Pros

The software has many great features that make completing tasks more efficient.

Cons

It takes a while for a new user to become familiar with all the functions and features.

Samantha

Company size: 201-500 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
1

Customer support

out of 5
5

Functionality

out of 5

May 2018

Good product, not so good customer support

Pros

This software is very easy to use and customize to your specific organizational needs. It is great for non-profit accounting

Cons

The customer service at Abila is not top-notch. They reply slowly and when you purchase a new product, they do not take the appropriate amount of time to show you how to use it.

Kaycie

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2018

I use Abila daily for invoice processing and reporting.

Pros

I like the reporting feature on Abila and the ease of saving reports for the future so I can run them monthly.

Cons

I do think the software could use an update and become more user friendly and more tech savvy. I also wish it would more better on a MAC.

Kanul

Company size: 1,001-5,000 employees

Industry: Management Consulting

Time used: Less than 6 months

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

November 2016

Cloud based functionality makes Abila an attractive option

Abila MIP Advance is a sophisticated, cloud-based true fund accounting solution that delivers powerful reporting, analytics, and dashboards. This tool is available with a responsive web interface which is optimized for mobile devices. This further adds to the usefulness of the software at large as it is accessible from anywhere. It is a true fund accounting solution well suited for mid-sized nonprofits and government entities that manage multiple funds and require advanced reporting capability. It offers a lot of add-on modules that increase functionality tremendously. It offers the ability to use a flexible chart of accounts with the ability to utilize unlimited segments, making it easy to users to manage multiple funds and programs. it can handle multiple transaction types like cash receipts, journal entries, and bank reconciliations. The Dashboard also contains a series of charts that display trends and offer a current year analysis. An advanced warning system can be set up and maintained to notify users if close to a budget overage. And the what-if scenario allows users to enter transactions to see what net effect the transactions would have on budgets. As there are less number of people using this system currently, the training administrators for the tool are also less and so are expensive too. Since training is required at the initial stage of using the program, it is an additional cost to the business during the shift to Abila.

Prudence

Company size: 2-10 employees

Industry: Management Consulting

Time used: More than 2 years

5

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

February 2017

Dependency

Most nonprofits are seeking funding to exist...this software package is a well-established organization. I say this because of the dependency on the online/cloud storage features. There is a monthly service fee to use this product.

Pros

I say this; however, it's a package that is worth having. I generally work with startup and kid/new nonprofits. I recommend this product as they grow and hire a Staff Accountant.

Cons

Simply the fee associated with the product itself and for training, or additional insight.

Matthew

Company size: 201-500 employees

Industry: Religious Institutions

Time used: Less than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Functionality

out of 5

November 2017

Gave us great insight!

Pros

This software allowed us to make better financial decisions because we had clear data. Our church finance team loved it!

Cons

Our organization decided that it would be a good idea to switch to their own ground up software. We have missed several key features that they weren't able to reproduce from Abila...

Janet

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2021

Abila Fund Accounting

We are very satisfied with the quality and support of this software.

Pros

This is a solid software program with options to add modules for organization needs. We have several departments that are monitored through this program.

Cons

Reporting could be re-stuctured for ease of use for new users. Future Training would be nice to have in the pacific northwest. Ease of travel

Brittney

Company size: 11-50 employees

Industry: Accounting

Time used: More than 2 years

5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

June 2017

Abila - MIP Fund Accounting Review

The system is available as an on-premise solution or hosted on the Abila private cloud which is great having either option.

Pros

The ability to access the system from anywhere on your mobile device. There is a tough competition of modules available.

Cons

The amount of money spent can be expensive depending on the type of modules needed and how many users needed.

Anonymous

Company size: 11-50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
1

Ease-of-use

out of 5
2

Functionality

out of 5

September 2018

University Fundraising Team

I personally found the coordinative POSSIBILITIES to be high, however the learning curve made it hard for the average user to become functional.

Pros

I enjoyed the ability to get an entire University on board and working in the same direction. Additionally, the ability to coordinate accounts is very helpful.

Cons

The learning curve is hard. It is easy to use poorly, and difficult to use easily. I became an adept user, but the difficulty in getting up to speed typically meant that other colleagues accomplished only the basic tasks, or neglected using it at all.

Showing 1 - 25 of 65 reviews
MIP Fund Accounting

MIP Fund Accounting

4.21/5 out of 65 reviews
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