What are AccuFund Accounting Suite users saying about the software?

Read what people like you have said about using AccuFund Accounting Suite software through verified user reviews

User Review Highlights

4.32

44 Reviews

5
17
4
23
3
4
2
0
1
0
4

Ease-of-use

out of 5
4.5

Customer Support

out of 5
4.5

Value for money

out of 5
4.5

Functionality

out of 5
  • icon"AccuFund's support is exceptional and usually replies within 24 hours. The separate modules integrate with each other and are easily customized to the city's needs."
  • icon"Once the software is installed and you get training on the modules. It becomes more user friendly."
  • icon"The ease of use and the robust customization to what is needed for your organization."
  • icon"Filling in the time card is way more difficult than it needs to be."
  • icon"Very unforgiving of errors and not amenable to certain transactions. For instance, invoice cancellation does not release the receiving."
  • icon"Basic user interfaces which can be less have user interactions and too much features will caused to user to difficult to work and handle."

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Showing 1 - 25 of 44 reviews

David

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2020

UWRC AccuFund Review

I am very happy with our transition to AF after working in QB for over 30 years. The software fits our needs and I wish more United Ways could afford it.

Pros

We have been using AccuFund now for several years. We switched from QuickBooks because QB couldn't handle Grants Management. I am very happy with the product. The interaction with our AF consultant [SENSITIVE CONTENT HIDDEN] is amazing. He is the best!

Cons

The budgeting module is clunky to work with and seems to have many bugs. The module that allows an employee to enter their time is needed, but just too expensive for us.

Reasons for choosing AccuFund Accounting Suite

Cost and similarly to QB.

Reasons for switching to AccuFund Accounting Suite

Grants management was impossible in QuickBooks because of different Grant year ends.

Brian

Company size: 201-500 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2020

PPWI AccuFund Accounting Suite Review July 2020

PPWI's positive experience with AccuFund also includes positive experience with their product support and customer service. Their product support provided the needed organization and product expertise for a successful implementation. Their customer service always responds with 60 minutes and mostly within 30 minutes. They are attentive to our issues and communicate in an manner that in understandable and useful.

Pros

PPWI substantially utilizes only two of the AccuFund modules: the General and Accounts Payable. The standard features of each of the modules provide a good framework for effective and efficient processing of transactions. Also, the ability to customize utilizing elective options such as "Type" allow us to group and / or categorize organizations, transactions, etc. uniquely to our needs. These modules are accompanied with a comprehensive list of standard reports. These standard reports have many filter options which support our reporting needs very well. The reporting features include the ability to easily customize reports as needed.

Cons

PPWI does not utilize the ERP features and / or functionality of AccuFund. We utilize other applications for health care EPM EHR, fund raising, employee resource management (payroll). We utilize AccuFund import / export features extensively to support our batch processing of transactions.

Reasons for choosing AccuFund Accounting Suite

We did not consider any alternative products.

Reasons for switching to AccuFund Accounting Suite

PPWI made the switch to AccuFund because of its features, product support team and because of its ability to be hosted. Having AccuFund hosted ensures that we will always being working on the most current version of the application.

Ken

Industry: Government Administration

Time used: Less than 2 years

3

Ease-of-use

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

August 2015

Robust with many features but lots of quirks

Pros

A full suite of modules that are very customizable

Cons

Very unforgiving of errors and not amenable to certain transactions. For instance, invoice cancellation does not release the receiving. Product returns are not supported; i.e., we cannot do negative receiving to match to credit memos. Check voids cannot be reversed although voided checks occasionally clear.

Liat

Company size: 201-500 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

September 2020

Quality Program for mid-size Non-Profit Agency with multiple Funds

AccuFund makes accounting for multiple funds simple and clean.

Pros

Easy to use. Set-up was free from errors due to excellent Implementation Partner.

Cons

Some reports are difficult to customize.

Reasons for choosing AccuFund Accounting Suite

Price was better and AccuFund wasn't unnecessarily complicated for our business size.

Zach

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2020

AccuFund

Pros

Integration with Zoho and Expensify are seamless. Transition from QuickBooks was easy and the transition team is easy to work with.

Cons

Not being able to attach notes to a transaction is the only downside.

Reasons for switching to AccuFund Accounting Suite

Our size and scope of operations made it imperative to switch to more sophisticated software. AF made it easy to choose with features and functionality that we need, and a price that made it a layup.

Kristin

Company size: 501-1,000 employees

Industry: Hospital & Health Care

Time used: Less than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2020

Accounting Software Conversion

I am very happy with our decision to move to AccuFund. It is specific to non-profit accounting, and the company adheres to a continuous improvement philosophy. They keep up to date on accounting standards, and are always looking for ways to help us become more efficient.

Pros

The software is very flexible. We have been able to program it to do almost everything we want it to do. It has cut our month end close by 4 days because it is a real time system and there is no batch processing. More entries can be made during the month, less at month end. We have also been able to reduce the number of manual excel spreadsheets we used to keep outside the software system. The reporting features are incredibly powerful as well. We have eliminated excel spreadsheets from the board reporting process. At the end of the month, it is almost as easy as hitting a button and getting the board financial packet. Minutes instead of hours.

Cons

The Standard Reporting module is very very powerful. But, because it is so powerful, it is difficult to learn to use. I have had to resort to contacting my consultant to write reports for me. That being said, the reports he has been able to write for us have eliminated hours of work trying to pull the information together from many different sources.

Reasons for choosing AccuFund Accounting Suite

We looked at a Sage product and a product that also posted in real time. The Sage product still used the month end batch processing. The other real time system was not specific to non - profits and was much more expensive.

Reasons for switching to AccuFund Accounting Suite

We had been using a GL system that was an add on to a medical record system. The system was very basic and very old. Very inefficient.

Patricia

Company size: 201-500 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Functionality

out of 5

September 2020

Accufund Review

Pros

Importing feature is very user friendly. We use this for Receipts and Bank recons

Cons

Often the upgrades create unanticipated problems, and added/changed features we are not made aware of. Report writing is not user friendly. Bank Reconciliation reports cannot be brought into excel.

Reasons for switching to AccuFund Accounting Suite

Aug 2018

Wendelin

Company size: 11-50 employees

Industry: Government Administration

Time used: More than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
4

Value for money

out of 5
1

Customer support

out of 5
4

Functionality

out of 5

September 2020

Product is good.

Pros

The features are pretty good. Fairly easy to use

Cons

Exporting into Excel for budget purposes is not easy. At times, support is lacking. I would appreciate being able to get hold of someone whenever I need something because I am usually in the middle of a project when I need assistance.

Reasons for switching to AccuFund Accounting Suite

Fundware was ancient and being phased out.

Karen

Company size: 11-50 employees

Industry: Environmental Services

Time used: More than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

September 2020

Powerful but could use some improvements

Pros

I like the drill down features, the connectivity of cash receipts and banking, banking management and ease of reconciliation

Cons

AP module. Difficult to navigate. Looking for vendors is difficult, you need to know the exact name. Cannot change posting account after the check has been processed.

Reasons for switching to AccuFund Accounting Suite

Too expensive and cumbersome

Christopher

Company size: 501-1,000 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

September 2020

Great system for the Price

My staff really understand the software and are able to move around with ease.

Pros

The ease of use and the robust customization to what is needed for your organization.

Cons

Reports are complicated but after years of tweaking you can make it work. You need to know the tables and how to before creating one from scratch. Backup Hog-files are big and you need space to save just not the same place where you have accufund running on.

Reasons for choosing AccuFund Accounting Suite

Functionality and your 3rd party seller knows it very well.

Reasons for switching to AccuFund Accounting Suite

Archaic system that allowed very little to desire.

Renee

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2020

AccuFund Accounting Suite

Accufund is important to our operation because we rely on the management of 30+ funding streams and we do all of our payroll in house. The modules do help us keep all of our ducks in a row.

Pros

Once the software is installed and you get training on the modules. It becomes more user friendly. Must get training.

Cons

The modules overall are not really user friendly or intuitive. We still need a customer service person to help set up reports that we want to create.

Joyce

Company size: 11-50 employees

Industry: Government Administration

Time used: More than 2 years

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2017

City of Craig, Alaska

The city implemented AccuFund in 2005 and has used a majority of the modules. Once AccuFund is set up there is little maintenance if updates are installed as released. AccuFund is easy to teach to staff and has the internal controls for a small municipality. I have used numerous accounting software and AccuFund is the best for the value, ease of use and the AccuFund staff are great to work with.

Pros

AccuFund's support is exceptional and usually replies within 24 hours. The separate modules integrate with each other and are easily customized to the city's needs. Reporting can be customized.

Cons

Accounts payable post details to general ledger rather than one line per invoice. Employee portal calendar stops frequently. Property tax reporting is cumbersome.

Teresa

Company size: 51-200 employees

Industry: Government Administration

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

September 2020

accu fund

I currently only consistently use 3 modules and the software is very easy to use.

Pros

The software is easy to use, for the most part but I use it everyday, so it becomes habit. I like the ability to see everything about an organization, with just one click

Cons

I was able to see which vendors were missing SSN before this last update, but that is not available any more. I would like to option to move the purchase orders straight to "bills" . I wouldn't need to enter all the information from the purchase order, but have the option to enter an invoice number.

Reasons for choosing AccuFund Accounting Suite

The different options, and the ability to customize the software. We can eventually add a payroll module to our existing modules is a plus.

Reasons for switching to AccuFund Accounting Suite

We no longer supported AEK

Brittany

Company size: 51-200 employees

Industry: Government Administration

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2020

AccuFund Review

Pros

I like that it is easy to pick up, learn and teach. It is easy to change different account/user settings. It is easy to pull different reports to match your needs, as well as creating your own personalized versions. My favorite feature is the ability to scan your own images on every type of entry, and the ability to create detailed organization accounts.

Cons

I think the most difficult part of AccuFund is the Dashboard- but that could be because it is newer and I haven't has as much experience with it yet. Another slight con would be when you go to scan images- every day you have to set up your scanner with AccuFund when you log in, instead of it remembering your scanner settings.

Tanya

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2017

As a non profit organization, our accounting system is very complex. AccuFund meets our needs!

Pros

There are so many things that I love about this software program, the A/P module, the A/R module, the Payroll module, Loan tracking, the Requisition and Purchase Order system. We have a lot of different funding sources, so allocating costs to each funding source is a breeze when using AccuFund. The drilling capability is also a huge benefit to this software. I can drill down on any expense to see what Purchase order was used to generate the expense and what check number was used to pay for it.

Cons

As with anything, there are always improvements that can be made, however, AccuFund listens to what your needs are and makes upgrades as needed.

Linda

Company size: 11-50 employees

Industry: Government Administration

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2018

I would say that this software has a ton of capability.

Very flexible. Very powerful. Takes some time to get familiar with, but well worth the time and effort.

Pros

The flexibility, AccuFund is very powerful. I also like the fact that you can setup a test database of your own system to test various scenarios before implementing. Support staff is very helpful. I think it is really important to have a good retailer to help with the setup to make sure it works correctly from the very beginning.

Cons

In some ways, the flexibility. Understanding how the software works makes it easier, but because each customer can customize everything so much, you really need to know how it works. I was not involved in the original setup, but I have setup a couple of modules and was successful. I always did it in the test system first to make sure it worked the way I expected.

Cynthia

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

August 2017

I have had good customer service. Most of the Customer Supporters are very willing to assist.

The ease of the accounting process. If you go out and change a distribution it automatically changes it in the employee record.

Pros

Once it is explained how it works it is fairly easy to get around in the program. I have recently tried to change a report and found it fairly easy to maneuver.

Cons

Sometimes I find that the system works very slowly. Also, sometimes you will get the message that an illegal action was performed, not sure why this happens? There was some major confusion during the start of the ACA reporting.

Deena

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

August 2017

Great accounting software

Pros

Accounting software is excellent. It is user-friendly and the updates happen frequently enough to address any issues that we have.

Cons

Payroll module is not functional, nor is support adequate for our business. We have continued problems with calculation issues as well as time clock issues. We have asked for support numerous times, but nothing has been completed to assist us in fixing the issues. We are looking at other options for our payroll processing.

Bev

Company size: 2-10 employees

Industry: Government Administration

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2017

Very user friendly. I have had AccuFund software for nine years now; have loved it from the start.

I know my DueToFroms are all correct, plus I can track any and all of my posting. My auditors are very pleased with our choice of AccuFund.

Pros

How user friendly it is and they keep updating and adding useful modules. They also have excellent customer service.

Cons

I do not understand the report writer, but I think I would if I went to a training seminar. Other than setting up custom reports, I have not found anything I do not like.

Lance

Company size: 11-50 employees

Industry: Government Administration

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

September 2020

Great Software

Pros

The payroll module is great. Overall I like the ease of the software and how straight forward it is.

Cons

There are some design features I don't like such as the software restarting after being inactive for a moment of time and the ability to change the database itself with ease.

Reasons for switching to AccuFund Accounting Suite

The Fundware product was discontinued.

Debraq

Company size: 11-50 employees

Industry: Utilities

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2020

Satisfied Customer

Pros

We are a Municipality and we utilize the Billing , Payroll, Accounts Payable Modules. We are happy with each of these modules. The software is user friendly.

Cons

The program allows to have reports made to capture what information you may require. I wish this was more user friendly in setting up custom made reports.

Karen

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2017

We have been AccuFund customers for several years. No complaints. Easy to use.

Pros

Each module interacts with the other with no issues. We have the accounting, purchasing, budget and fixed asset modules.

Cons

If there is a typo in a transaction, it cannot be corrected. If the description could be corrected without changing the actual dollar transaction that would be great.

Tonya

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2018

We purchased AccuFund in December 2015 and I have loved ever since.

Pros

Electronic Requisitions w/approvals, Purchase Orders, and Timesheets. The ease of entry and the various reports generated.

Cons

Haven't found anything I can think of. Compare to the software we had before this is 100% better and we should have upgraded years ago.

Daniel

Company size: 2-10 employees

Industry: Religious Institutions

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

August 2017

AccuFund has allowed our foundation to have integrated accounting software for the first time.

We finally have an integrated accounting system for our foundation.

Pros

I like AccuFund's flexibility. We can do basic accounting and also get into complex fund accounting. Most systems we tried weren't able to do all the tasks we needed done.

Cons

The cloud-based version can't work through a browser. I requires a special platform installed on the computer. I want to be able to access AccuFund wherever I am located.

Tina

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

May 2018

I use it everyday for PR and AP purposes.

Pros

Running reports is the feature I like most, I can usually find one that fits my specific needs.

Cons

When we run payroll, everyone has to log out for almost an hour, otherwise the process will be extremely slow or will just stop.

Showing 1 - 25 of 44 reviews
AccuFund Accounting Suite

AccuFund Accounting Suite

4.32/5 out of 44 reviews
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