About axiUm

axiUm Dental is a HIPAA-compliant, ONC-ATCB certified system that includes electronic health record (EHR), billing and practice management applications. It was designed to address the needs of educational institutions, such as dental hygiene schools and dental organizations with multiple locations. It also includes an orthodontics and periodontics module, with applications tailored towards these specialty practices.

This product is an on-premise system that includes a patient portal and a faculty portal for teachers which shows class rosters and student procedure information. Faculty members are able to record grades and course evaluations to track student progress throughout the program.

axiUm’s practice management appli...


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Supported Operating System(s):

Windows Vista, Windows XP, Windows 8

12 Reviews of axiUm

Average User Ratings

Overall

3.08 / 5 stars

Ease-of-use

2.5

Value for money

3.5

Customer support

4.0

Functionality

3.5

Ratings Snapshot

5 stars

(2)

2

4 stars

(3)

3

3 stars

(2)

2

2 stars

(4)

4

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

February 2020

Rebecca from Loma Linda University

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

February 2020

axiUm

My experience with axium started out negative due to the learning curve and outdated layout, but once I became comfortable, it worked just as needed.

Pros

What I like most about axium was that it was able to connect across the entire organization and could be accessed remotely. This made communication easier and allowed for easy access wherever I was.

Cons

Layout was outdated and the many features made it sometimes confusing to navigate. It took me several weeks to feel completely comfortable with the software.

June 2021

Harshkumar from Cure Smile Dental

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Nice software to train dental student and in hospital settings with authorities control place

Overall good and viable option in the era of technology. Difficult but nice experience rather than old paper chart era.

Pros

Nice appearance, security features that should require to have Protected Health Information(PHI) of patients. Can integrate with website and remote access of the dental school or hospital to allow users to check charts of patients. Good and excellent way to add details of patients conditions in the chart. Nice and convenient section of patient's medical history which allows to look up patients' past medication from another provider in case patients fail to explain medical conditions. Appropriate for the dental schools because every steps require faculty input/approval. Easy to work with multiple people from different departments of school such as billing, scheduling, faculty, group directors, students, and information technology advisor.

Cons

Learning is the biggest problem. It's hard to learn by students with only few lessons. Also, it's hard for faculty members who are not technology friendly. It creates problem for most of the faculty members who works in private practice who never used this software in private practice. Sometimes, it took long to update chart rather than actually doing procedure in patient.

October 2018

Michael from University of Detroit Mercy school of Dentistry

Company Size: 501-1,000 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source


Ease-of-use

1.0

Value for money

1.0

Functionality

2.0

October 2018

The worst user interface ever devised

My university has committed itself to this program like a battered woman defending her abusive husband. Its really really really bad and they still have us do everything the old style because this is so inefficient. Yet the keep it around and tell us its hear to stay "because it says 'educational' on the package". I want to leave this university just because of this software.

Pros

This program allows your to track many documents electronically but at a much less efficient speed than paper. So if you like double or triple the work without increased benefits over literally any other method, including paper, this is for you.

Cons

This program must not have underwent any testing before being released. Its full of bugs that an amateur programmer could fix. The icons are counter intuitive and common functions are not where one would expect. Navigating it it frustrating, updates to mundane things such as treatment plan names will erase themselves without notice. The "edit" icon is not a pencil as would be 99% of every normal piece of user friendly software, its a blue check mark. The scratch pad is not universally accessible, for instance it will overlay most screens and remain accessible until you open the lab form. WHY? WHY DOESN'T IT ALWAYS WORK THE SAME? Start check doesn't have a button, you have to click on a non intuitive piece of the lower bar with your username. Trying to add dental findings goes into treatment history. Searching "all lists" doesn't show materials, you have to find the other list for that. Treatment plans not started are under Treatment HISTORY. Trying to get a class of students to follow along and search for these non intuitive icons and functions slows the entire class down, my school gives us all the assignments as homework because its too slow to do in class or the clinic (we literally do everything in paper then take it home and 10 minutes of paperwork is an hour of axium inputs). Simulation lab efficiency is severely reduced. It takes minimum 30 minutes and up to 1.5 hours just to get everything approved before we can EVEN BEGIN. This program is sold to stupid people who buy things that are labeled "for education" and no one in the professional world recognizes it or uses it. Its a waste of time, money, and patience without adding anything useful to education and anyone who commits to it should be aware they are severely reducing their efficiency, akin to shooting themselves in the foot.

September 2019

Diane from Uconn Health

Company Size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

3.0

Functionality

4.0

September 2019

AxiUm dental software review

AxiUm is a good dental system to use. It's an all-in-one place to go for patient records and financial billing. It's relatively easy to use and requires minimal training for both students, residents and financial staff.

Pros

Easy to look-up patients Detailed account information (both treatment and financial) at your fingertips Easy billing to insurance companies Xrays stored online for easy access Very detail orientated system

Cons

Medicaid and other third party billing submissions (lots of paper printing, then sorting - time consuming) Moving $ to the accurate buckets for billing purposes didn't always produce accurate results The system seemed intimidating to new users, not immediately user friendly to new employees.

Reasons for Switching to axiUm

The organization did. Was not my decision.

November 2019

Khushbu from MCC

Company Size: 501-1,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

November 2019

Option for dental schools but not a private office

Pros

This software has the necessary technology in place for attending approvals of procedures, billing, etc. so it's ideal in a school situation.

Cons

This is not a very practical software in private practice since it is a bit cumbersome and time consuming.