About Open Dental

Open Dental is a HIPAA compliant open-source dental practice management software that provides on-premise electronic charting, billing, practice management, and imaging applications that's suitable for any large and small dental practice. Open Dental practice management solution includes patient care charts, prescribing capabilities, treatment planning, appointment scheduling with automated appointment reminders, an integrated graphical tooth chart, SMS and email texting, credit card processing, and custom reporting.

With Open Dental prescribing capabilities, dental professionals can provide patients with electronic prescriptions and printed prescriptions, which can be filled in using predefined templates. Prescriptions are automatically logged and can...


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Supported Operating System(s):

Windows XP, Mac OS, Linux, Windows 8, Windows 10

61 Reviews of Open Dental

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(46)

46

4 stars

(9)

9

3 stars

(3)

3

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 61 results

April 2019

User Profile Picture

Katie from Seamless Virtual Solutions

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Would Never Recommend Anything Else!

Love it, love it, love it!

Pros

Honestly, can’t say enough! Ease of use, accessibility to all features, ledger is simple/easy to understand, payment allocation is perfect, customization is amazing. Not one thing I DONT LIKE ABOUT!!

Cons

I honestly can’t think of one single thing I don’t like about it. Especially since I’m at an office that uses Dentrix.

February 2021

Nate from Signature Smiles

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

DO IT

Overall, this is an easy decision. I highly recommend Open Dental. I have used others, and Open Dental is by far the best out there. It is the cheapest, easiest, and most simple out there. There are many features that makes it amazing. SWITCH today.

Pros

The most easy answer all day. GET OPEN DENTAL. It is the best and easiest dental software that you will ever use! Seriously, listen to me. GET OPEN DENTAL. I have used Dentrix, Eaglesoft, and others and Open Dental is by far the easiest to use. The support is AMAZING. you never hear about this with any company, but this company is great at answering questions.

Cons

There is not ONE thing that I do not like about Open Dental. They are a great company and a great software.

Reasons for Switching to Open Dental

Dentrix is far inferior to Open Dental. CHANGE to open dental!!

Response from Open Dental Software

Replied February 2021

Thank you for your kind words, Doctor! We are happy your experience has been stellar, that's always our goal. We look forward to continuing to serve you as your practice grows :)

February 2022

alaa from alaa moustafa dds

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2022

open dental

with no previous experience of any software, my staff and myself are able learn and use the software very quickly , this is very helpful specially when we get a new staff member.

Pros

ease of use and customer support are amazing

Cons

I really could not think of anything in particular that bothers me from the software

January 2022

Andrew from Mission Dental

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source


Ease-of-use

1.0

Value for money

4.0

Customer support

5.0

Functionality

2.0

January 2022

Unsatisfactory

Other reviewers write that they came from Dentrix. I find this add. That is the opposite of my experience. User cannot simultaneously open Chart and schedule book. Try writing patient note and look something up in the schedule - not possible. Set the procedure complete in Chart and nothing. You also necessarily need to add it to appointment procedures and complete from Schedule book. What a waste of time. Clinical notes and completed/planned procedures are displayed in the same window - it's a pain to find and add notes. Overall, I don't find Open Dental intuitive. I miss many features from Dentrix where modules are clearly separated and easy to navigate. I would not recommend.

Pros

Ability to text patients from within. Quick online support with chat option.

Cons

It lack usability. Features are outdated.

Reasons for Switching to Open Dental

Office move.

September 2020

Danielle from Arrowhead Dental

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Software is easy to use

Great, we have had no problems with this program.

Pros

Open Dental has so many great features! There customer service department is top notch and if you need anything they make sure there is a report or they fix any problems.

Cons

There really isn't anything that our office doesn't like about this product, they are always updating and making it easier to use and understand!

Reasons for Choosing Open Dental

na

Reasons for Switching to Open Dental

Our system crashed and Open Dental was able to get all our info back and into there program!

Response from Open Dental Software

Replied September 2020

Thank you for the kind words, Danielle :) We look forward to continuing to provide you with great features and the top-notch support you deserve!