
Housecall Pro
Synchroteam is a cloud-based field service management and scheduling solution that caters to businesses of all sizes in field service industry that includes cleaning services, construction, electrical and HVAC. Synchroteam fe...Read more
Verizon Connect Reveal is a cloud-based electronic logging device (ELD) and fleet management platform that provides GPS fleet tracking to help businesses gain a 360 overview of all fleet management operations. High-resolution maps...Read more
WorkWave Service is a cloud-based field service solution. It offers mobile and desktop applications to connect field workers to the office to provide visibility into what’s happening in the field. The mobile applications allow fie...Read more
Service Fusion is an all-in-one, cloud-based field service management software. It caters to service contractors and businesses of all sizes across multiple industries. Service Fusion offers field service management, VoIP phone so...Read more
Transform your business with ServiceTitan's all-in-one software solution for residential and commercial field service businesses. With powerful tools that can increase revenue by 25%, improve sales, supercharge your team, and prov...Read more
Housecall Pro is a cloud-based field service management app for service professionals to automate workflows and streamline technician dispatch. This solution includes a native mobile app and complementary web portal and serves a w...Read more
NetDistpatcher is a cloud-based system for field service companies that was developed for both office staff and those out in the field. It’s used by professionals in landscaping, HVAC, manufacturing and other verticals. The system...Read more
Service Autopilot is a cloud-based field service solution for lawn care, landscape maintenance, cleaning and snow removal organizations. The solution caters to businesses of all sizes.Service Autopilot features client and lead man...Read more
FieldPromax is an integrated, cloud-based field service solution suited for service businesses in HVAC, plumbing, and Pool maintenance industries. The system offers a suite of applications to help users manage customers and t...Read more
Call of Service is a cloud-based field service solution for small to midsize businesses. Key features include scheduling, job and client details, invoicing and GPS tracking. Call of Service allows users to drag and drop appoi...Read more
StreetSmart is a cloud-based administrative management solution for large and midsize field service companies. StreetSmart enables users to manage jobs, forms, timesheets, mileage and routes. The system can be accessed via the Str...Read more
Scheduling Manager from Thoughtful Systems is complete management tool designed for service business owners. Key features include customer relationship management (CRM), customer information management, employee information manage...Read more
Although software is often marketed to us as something new and high-tech, very often it simply represents the application of new technology to very old processes, making them more efficient in our 21st century.
For instance, maids have graced the homes of those who can afford service staff for centuries. In our era, however, you no longer need to be a member of the wealthy middle classes to have a maid. Businesses exist that have teams of maids on call, who are dispatched to clients’ homes for a couple of hours each week or month to keep things ship-shape.
Of course, running a team of maids generates a host of administrative tasks. Maid service software streamlines the execution of those tasks.
Here’s what we’ll cover:
Why Maid Service Software?
Common Features of Maid Service Software
Benefits of Maid Service Software
How Is It Priced?
The manager of a maid service company may spend most of his or her time in an office, but typically will have lots of staff on call. That staff, meanwhile, will be off-site much of the time, visiting the homes of clients.
As new staff join and old staff leave, tracking your employees and keeping all of their associated paperwork up-to-date presents a challenge. Cleaning service software is a one-stop platform on your computer that streamlines all of the processes involved in running a maid service business.
The features of maid service software will vary across platforms, but these are some of the common functions you will find (as well as other field service management solutions):
Schedule & route optimization | Systems that use map-based employee scheduling streamline the business by enabling you to assign the right person in the right area to the right job—reducing employee travel time and transportation costs. |
Time tracking | Keep track of time spent by employees on-site, as well as how you spend your own time, using these tools. |
Invoicing | Enables you to send invoices on time and set up automatic monthly billing, and lets your clients settle their accounts online. |
Client tracking | Not every client is the same, and many, if not all, will have custom requests. This feature enables you to keep track of all those individual requirements. |
Feedback | Captures customer feedback and enables managers to view it immediately, thus addressing problems as they arise. |
Attendance management | Allows staff in the field to record their attendance on mobile devices. |
Payroll | Keep your employees happier using tools to streamline payday and keep their salaries up-to-date. |
Maid service software keeps all of the files related to running your business in one place, preventing the proliferation of documents, spreadsheets and files across different formats and folders. Other benefits include:
Cleaning service software is typically Web-based and priced on a month-to-month, subscription basis. Some firms provide free trials so you can test out the product’s suitability to your business before committing. However, there are a few other factors you may want to investigate before selecting a maid service software solution for your business, such as:
Number of users. Some maid service software charges a fixed fee per month or per user, while other packages charge in increments—starting at five users, then rising to 10, then 20 and so on. Others charge a flat fee per month, with no reference to the number of users.
Since every maid on your staff will need to be added as a user in order to access the system while out visiting clients, per-user versus flat-fee pricing is an especially important consideration in this market.
Degree of functionality. Price is not the only thing you should consider. Perhaps one software package costs more per user per month because it has a wider array of features. You should look at your business and ask yourself: Do I need those features? Will I use them? Cheapest is not always the best.
Web-based systems can be especially beneficial in this market; the nature of maid service is that employees are constantly in the field, and you will need to be able to stay in contact with them using a system you both can access from wherever you are.
The good news is that there is a wide variety of maid service software on the market. Take your time, shop around, do your due diligence—and you will find the best maid service software solution for your business.