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Verizon Connect Reveal is a cloud-based electronic logging device (ELD) and fleet management platform that provides GPS fleet tracking to help businesses gain a 360 overview of all fleet management operations. High-resolution maps...Read more
The Smart Service mobile app syncs with QuickBooks, allowing users to create and manage customer accounts, schedules, and invoices. In addition, the mobile Smart Service system expands QuickBooks with work order management, routi...Read more
Microsoft Dynamics 365 for Field Service (formerly FieldOne) is a service management platform providing large and enterprise field service companies with tools to streamline their business processes - from real-time mobility acros...Read more
ServiceMax delivers powerful field service functionality in a convenient, cloud-based format. Included in the system are features and tools to better manage technicians in the field, client contracts, and customer service. ...Read more
Kickserv is a cloud-based field service management solution that provides small businesses, tools and functionalities, which help them to manage leads, estimates, team's schedules, jobs, invoices and payments.
Kickserv can be...Read more
IFS Field Service Management (FSM) offers tools that cover the entire service lifecycle. The solution is available on-premise or in the cloud, and it can be configured to meet the needs of organizations in a number of field servic...Read more
ServicePower is an on-premise and cloud-based field Service solution. It’s suitable for businesses of all sizes and across different industry verticals such as HVAC, IT, transportation, service and more. Key features include work ...Read more
Astea Alliance Enterprise is an end-to-end field service management (FSM) and mobility platform that provides large and enterprise service companies with functionality to support the full service lifecycle, from the initial custom...Read more
SAMPro Enterprise by data-basics is a field service and construction management solution that offers modules such as Service Dispatching, Mobile Workforce, CRM, Analytics, Quoting, PO, Inventory and Requisitioning, Preventative Ma...Read more
ServMan by Cube Six is an on-premise enterprise management and accounting solution designed for businesses in the field service industry. ServMan has been used by industries including electrical, plumbing, Construction, IT Service...Read more
Service Fusion is an all-in-one, cloud-based field service management software. It caters to service contractors and businesses of all sizes across multiple industries. Service Fusion offers field service management, VoIP phone so...Read more
WorkDeskPro is a cloud-based mobile field service management solution that allows engineers to remotely view, edit and update jobs on any connected mobile device.
With WorkDeskPro, users gain access to real-time job informati...Read more
RazorSync is a cloud-based field service management solution that features both mobile and desktop capabilities. It is supported on Android and iOS and is designed for small and midsize field service businesses. Key features of th...Read more
ProntoForms offers cloud-based field service software that assists businesses via their web app and mobile interface. Field agents can fill out and submit invoices, work orders, and signatures within the mobile app.
One of th...Read more
Transform your business with ServiceTitan's all-in-one software solution for residential and commercial field service businesses. With powerful tools that can increase revenue by 25%, improve sales, supercharge your team, and prov...Read more
Housecall Pro is a cloud-based field service management app for service professionals to automate workflows and streamline technician dispatch. This solution includes a native mobile app and complementary web portal and serves a w...Read more
"MobiWork® prides itself as the top software solution that helps companies with technicians in the field to carry out their job efficiently without any delays but with superior logistical coordination, dispacth, GPS tracking, paym...Read more
Explorer Shafers offers an integrated on-premise service management solution designed to manage inventory, payroll, budgets and more. Integrated within that are applications to manage contacts and work orders, and schedule, dispat...Read more
Our research shows that punctuality is a top concern among field service customers. In fact, 64 percent of consumers we surveyed won’t do business with an HVAC company again if technicians are up to an hour late for an appointment. Since HVAC is a competitive segment, businesses can’t afford this type of customer attrition.
With HVAC GPS tracking software, you won’t have to worry about losing customers because of tardy technicians. This software gives operators the ability to accurately track, route and even dispatch specific employees and/or vehicles.
There are many considerations when purchasing GPS tracking software for your HVAC company. For example, do you simply need a fleet management system, or will you need a whole field service software suite? Let us help you answer these questions and find the best HVAC GPS software for your business.
HVAC GPS tracking software is designed to help you keep track of your employees and equipment in the field. This technology can come packaged in a full-fledged field service management system that helps you manage every aspect of your business. Or it may simply be part of a fleet management-oriented system that helps you track your vehicles, employees and inventory.
To manage employee locations, GPS-enabled tracking devices are typically installed into vehicles. Some offerings also monitor employees and assets via mobile devices. No matter the medium, GPS tracking systems provide you with detailed reporting on data such as location and travel histories. They also monitor driving metrics, such as average speed, acceleration and braking.
What’s more, tracking software can work in tandem with real-time inventory management technology, allowing you to see the parts and tools each truck in the field is carrying. This ensures that you’re dispatching properly equipped technicians to complete the jobs you’re assigning them.
The robust service dispatching capabilities these systems offer have hugely positive impacts on field service employees’ punctuality. Real-time traffic monitoring enables workers to take the fastest route between job sites.
Finally, GPS tracking systems enable you to monitor the driving habits and performance of employees in the field. Management can use this data to incentivize workers to employ safe driving habits and take better care of company vehicles.
Common Functionality of HVAC GPS Tracking Software
Both fleet management and applicable field service management systems offer similar GPS-enabled functionality. These tools include:
Scheduling and dispatching
Field managers and dispatchers can use real-time location data to schedule and dispatch the closest technician to any given work order.
Route planning and optimization
Dispatchers and drivers alike can determine the best routes to take based on real-time traffic data.
Dispatchers can monitor the parts and tools in each truck, so they aren’t sending an ill-equipped technician to a job site.
Driver performance reporting
Operators and managers can collect and analyze data on various driving metrics to monitor and incentivize safe, efficient driving.
Benefits of HVAC GPS Tracking Software
To describe the benefits of HVAC GPS tracking software, it’s important to distinguish between the two distinct software offerings. The benefits vary greatly between these types of systems:
Fleet management software that caters to HVAC companies. These systems are specifically designed to manage and track vehicles and technicians in the field. They aren’t typically as robust as traditional field service management software, but may still be a great fit if you’re only concerned about keeping tabs on remote assets.
The benefits of fleet management systems include:
A specific focus on real-time monitoring and tracking of field vehicles
More robust vehicle maintenance management capabilities
In-depth business intelligence and data analytics tools that enable greater efficiency
Field service management software that includes GPS tracking capabilities. These systems may come with GPS tracking out of the box, or offer it as an add-on. Either way, they can help you more effectively route and dispatch service workers.
This is probably the better option for most HVAC companies because of the industry-specific tools these systems provide, including:
More accurate work order scheduling due to enhanced daily routing insights
On-site functionality for improving work order efficiency and customer experience
Customer portals for customers to manage their account and pay invoices themselves at any time