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Dossier Fleet Maintenance software provides a robust fleet management system so that users can accurately track all vehicles and equipment, while quickly importing data and tracking maintenance histories....Read more
Emergency Reporting is a cloud-based fire department and emergency medical service (EMS) solution that helps businesses manage records, budgets, audit trails and fire incident reports in compliance with national fire incident repo...Read more
Adashi FirstResponse MDT is a fire department management solution that helps the department of public safety and first responders access moving vehicles, navigation and other mission-critical data to manage incidents. Businesses c...Read more
RedAlert NMX is a fire department management solution designed to help fire departments and ambulance services report and record information related to incidents, employees and inventory on a unified interface. Administrators can ...Read more
Station Check is an asset and workflow management solution designed to help fire departments handle checklists, track vehicle statuses, access reports and more. Professionals can add schedules for checks, maintenance and tasks on ...Read more
FireServiceRota is a cloud-based software designed to help firefighters streamline operations related to scheduling, dispatching and management of fire brigades and shifts. The platform includes a roster engine, which enables fire...Read more
ESO Fire RMS is a records management solution designed to help fire departments handle incidents, personnel, inspections, checklists, permits, assets and more. Administrators can create scheduling plans for staff members and issue...Read more
CityReporter is a cloud-based solution that assists local governments and contractors with safety, maintenance, and compliance inspections. It includes inspection management module for building and construction permits, parks and ...Read more
CyberStockroom is a cloud-based inventory management solution targeting small, growing businesses. Key features include applications for inventory management, demand forecasting/replenishment, inventory planning, lot traceability ...Read more
Code3 Firewatch is a resilience analytics solution, which helps fire departments and emergency medical services (EMS) analyze the response performance and speculate changes in service demands. The application lets professionals ...Read more
Pace Scheduler is a scheduling solution for fire/police departments, campus security, emergency dispatch, corrections facilities, and municipalities. Pace Scheduler includes shift scheduling, scheduling generator, calendar/grid vi...Read more
In the U.S., a fire department responds to a fire incident every 24 seconds.
With so many incidents to cater to, fire departments need to enhance their operational efficiency by improving incident and fleet management capabilities. If your fire department relies on clunky spreadsheets and manual data entry, you're hurting your ability to respond in a timely, efficient manner—and save lives.
Fire department software can help your fire station improve overall operational efficiency by automating core tasks such as incident, fleet, and personnel management.
In this guide, we'll cover:
What is fire department software?
Common features of fire department software
What type of buyer are you?
Benefits and potential issues
Key considerations
Fire department software is designed to help fire stations manage operations, personnel, equipment, and inventory. These tools help fire departments automate manual tasks such as record keeping and dispatch management, helping them respond to emergencies much more efficiently.
An example of a personnel management dashboard in fire department software (Source)
Most fire department software products have common features, which can make it difficult to narrow your search and find a specific tool that meets the unique operational needs of your fire department.
Whatever product you pick, be sure it includes these most common fire department software features:
Incident management | Records all fire-related incidents reported by the public and escalates situations to the fire department nearest the incident location. |
Fleet management | Helps fire departments manage their fleet of firetrucks and emergency vehicles, including maintenance, mileage, locations, and department allocation. |
Personnel management | Tracks personnel schedules, availability, and performance. |
GPS tracking | Tracks the location of firetrucks and other emergency vehicles to coordinate operations from a central control room. |
Dashboard | Centralized view to capture and track how all GDPR sensitive data is classified, labeled, protected, used, and stored. |
Inventory management | Helps fire departments manage equipment such as extinguishers, fire hoses, and helmets to ensure all equipment is accounted for and available for incident response. |
Scheduling | Schedule vehicle maintenance, equipment repair, and internal and external training for employees and the public. |
Fire departments vary in size and type depending on the density and requirements of the population where they are based.
Larger cities, for example, require more personnel, equipment, and vehicles than smaller towns. Airports, on the other hand, often employ private fire departments to handle emergency incidents.
Before you invest in fire department software, make sure you identify what type of buyer you are and what unique operational requirements you need your software to meet.
No matter which category you fall in, it's important to understand the benefits of fire station software. These tools provide the following benefits (among others):
When investing in fire department software, here are some considerations to keep in mind to make the most of your purchase:
Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.