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Dossier Fleet Maintenance software provides a robust fleet management system so that users can accurately track all vehicles and equipment, while quickly importing data and tracking maintenance histories....Read more
Traxroot is a cloud-based fleet management application designed for small to midsize logistics companies. The platform is operating system agnostic and features standard fleet management tools, such as dispatch and scheduling, GPS...Read more
Samsride is a cloud-based fleet management solution designed for taxi and limousine services, delivery and on-demand transportation companies. Samsride also provides a passenger app for customers to order rides and other customiza...Read more
GPS Fleet Tracking by EquipTrac is a cloud-based fleet management solution designed for small to midsize firms in distribution, construction, utilities and delivery services.
The software features standard fleet management ap...Read more
Fleet Harmony is a cloud-based fleet management solution that helps trucking companies and other organizations that operate large fleets, such as utilities and public services, to carry out management tasks and routines related to...Read more
ManagerPlus is a powerful enterprise asset management software designed to help managers and maintenance professionals get the most out of their assets and equipment. The ManagerPlus software is customizable, making it the ideal p...Read more
RASTRAC is an on-premise fleet management solution for light vehicle fleets, large trucks, heavy equipment, construction and public safety vehicles. Primary features include GPS tracking, asset management and compliance management...Read more
logvrp is a cloud-based fleet management solution specializing in short route calculation, fleet planning and scheduling. It is suitable for businesses across a variety of industries.
With logvrp, users can create stations wh...Read more
Linxup is a GPS tracking and fleet management solution for business with one vehicle or thousands of vehicles. With over 200,000 tracking devices in the field, and over 43,000 customers, Linxup is the easy, affordable, scalable, a...Read more
High Point GPS Tracking and Dispatch is a web-based solution designed to help companies coordinate and track their fleet of vehicles in real-time.
Each vehicle is installed with a tracking device with a constant satellite and...Read more
Verizon Connect Reveal is a cloud-based electronic logging device (ELD) and fleet management platform that provides GPS fleet tracking to help businesses gain a 360 overview of all fleet management operations. High-resolution maps...Read more
Taxi Mobile Solutions is a cloud-based taxi dispatch solution for small, midsize and large fleet and vehicle companies. It allows users to manage on-demand and scheduled ride reservations.
Primary modules of the solution are ...Read more
Oracle SCM Cloud is a cloud-based supply chain management solution that offers distribution, manufacturing, inventory management and fleet management within a suite.
The product features product development, which allows user...Read more
FleetHolder is a cloud-based fleet management platform for small and midsize businesses that features a fleet management toolset and intelligent dispatching tools.
Dispatchers are able to assign jobs based on proximity and re...Read more
Atracio is a cloud-based fleet management solution designed for car rental businesses of all sizes. It offers features like vehicle management, rental management, customer management and work order management functionalities withi...Read more
RouteXL is a cloud-based route planning and optimization solution for small and midsize businesses. This software is ideal for road transportation services such as ambulance services, moving services, taxi services and various oth...Read more
Vehicle Fleet Manager is a fleet management platform that lets users create maintenance schedules, track vehicle expenses and monitor fuel consumption. The tool can also be installed on-premise and is suitable for various industri...Read more
GPS Trackit is a cloud-based fleet management solution designed for small and midsize businesses in industries including government, health care, automotive and construction.
GPS Trackit offers features including GPS tracking...Read more
Limo Anywhere is a cloud-based fleet management and dispatch solution for transportation operators and livery service providers. The platform enables businesses to streamline scheduling, booking and reservation management through ...Read more
Sengerio is a cloud-based fleet management solution suitable for bus charters, limo companies and travel agencies. Key features include booking, scheduling, managing vehicles and drivers, invoicing, communication, customer service...Read more
Limousine business operators know the delicate balance required to succeed both on the road and in the office. There's the marketing and outreach, the appointment booking and driver/vehicle scheduling, then the day-of execution and route navigation. After a job is complete, there's payment processing and driver payroll, as well as performance analytics to spot inefficiencies and ensure quality service.
Limo software is a vital tool for ensuring this operation seamlessly comes together day after day. But there's a ton of specialized limo software on the market, as well as less specific scheduling and routing software that could also serve your needs. So choosing the best system for your particular limousine operation can be a difficult process.
That's why we've put together this Buyer's Guide to help you properly assess exactly what you need in your new business software. This understanding will make the process easier and ensure the system you choose can scale with your future endeavors.
Limousine companies literally have to meet customer's expectations of luxury. Whether used for a birthday, wedding, funeral etc., limos signify prestige and class. And these expectations for a high-end experience shouldn't be limited to the actual ride. Limo companies must set a precedent for delivering luxurious customer experiences throughout the customer journey. This means marketing and branding, interactions (social, phone, online etc.), as well as day-of logistics, payment processing and post-service follow-ups.
That's quite an extensive customer journey to consistently deliver positive experiences to. Luckily, limo software provides an array of features to help business operators and their team achieve business success. Specialized limo software includes capabilities such as:
Dispatching and navigation
Custom apps for drivers/customers
The software features can be easily broke into three categories:
This includes all the marketing and customer management activity that goes into acquiring new customers. Also included here are the scheduling and reservation capabilities, both for customers and internally for assigning drivers to jobs. If any payment is needed in advance of the limousine service, payment processing would fall into this category as well.
The features supporting the day-of execution for drivers, back offices and customers fit in this category. This includes dispatch, routing and navigation, as well as customer/driver notifications and even any mobile apps that a limo software system might provide.
Once a scheduled job is complete, post-service features help close the work order. This includes everything from finalizing and processing payment to sending a postservice thank you email with a customer survey. Another important postservice feature is reporting and analytics, which gathers and analyzes data across the entire business to gauge performance and spot trends for future growth.
Thinking about your new limo software in these three stages will help you understand at which stage you need the most support. For example, you may have a fine operational system already in place for your dispatching, navigation, customer notifications and other day-of service tasks. But if you have difficulty gathering new customers, then you'll want a system with more customer management and marketing support.
The same is true if you need help setting up metrics and quantifying performance against established business goals. In this case, you'll want to choose a system that supports reporting and analytics so that you have the power you need to make more informed decisions.
Regardless of auxiliary features, you still want make sure the system includes in-depth scheduling and reservation capabilities.
Common Features of Limo Software
While some of these features may vary from system to system, you can expect most limousine management software to include these core capabilities. Again, keep in mind the pain points and/or operational inefficiencies you'd like to overcome, and track that to the corresponding feature, such as:
Calendar and scheduling functions provide a real-time look at driver availability. May enable customers to view and schedule rides themselves via a mobile app or online portal.
Provides a snapshot for drivers to see all the relevant information for a job, including valuable customer information that can help drivers offer a more personalized experience.
Adjust pricing and provide estimates based on number of passengers, distance of route(s),and/or overall time of rental.
Manage and track driver schedule jobs and monitor current routes. Enable communication between driver and back office.
Dispatching and navigation
Provides a channel for back office to send predetermined pick-up and drop-off locations to drivers. Enables drivers to navigate using real-time GPS maps to arrive on time and in an efficient manner.
Gather and store valuable customer information, such as contacts, personal preferences etc. Set notifications to reach out to customers for repeat and/or referral business.
Accounting and payroll
Automate emails and other conversation-based assets to help close deals. Set dynamic prices based on regional industry averages.
Benefits of Limousine Management Tools
The major benefits of adopting limo software are the operational efficiency and analytic capabilities the systems offer.
Automating time-consuming manual methods increases efficiency, as does enabling clearer lines of communication and collaboration between drivers, customers and the back office. Assuming the limo management system offers mobile apps for drivers, dispatchers can now automatically upload a new job straight to the app, and the app can then automatically route the driver.
Marketing automations can also help decrease the amount of time dedicated to potential and previous customer outreach. Many marketing systems enable users to set up automatic outreach after a defined time with no communication. These communications could contain discounts and other special events and offers that might entice customers to book or rebook services.
Benefits also extend to the in-depth analytics that limo software can provide users. Collecting data on key metrics across the business provides unparalleled transparency into business insights. These insights enable operators, managers and even drivers to make more informed business decisions to positively affect operations.