RMS Cloud
Resort Management Software
Compare All Resort Management Software
Magpie Property Management
Magpie Property Management
Magpie iHospitality is a Web-based system that integrates your website's bookings into single source of inventory with visibility on popular sites like Orbitz and Priceline. It is a complete solution for hospitality management....Read more
Maestro PMS
Maestro PMS
Maestro is one of the leading providers of hospitality management systems (HMS) in a Web Browser Based or Windows solution, with flexibility to deploy the feature rich browser version in any environment including cloud-hosted, pri...Read more
GuestSuites
GuestSuites
Guest Tracker by TCS Hotel Software is a standalone property management solution designed specifically for the hospitality and lodging industry. This end-to-end system offers a full suite of add-ons tailored to your needs....Read more
Base7booking
Base7booking
Base7booking is a cloud-based property management program designed for the hospitality industry. The solution is accessible from any mobile device. The program is suitable for running a single property or multiple locations simult...Read more
Software pricing tips
Read our Resort Software Buyers GuideSubscription models
- Per employee/per month: This model allows you to pay a monthly fee for each of your employees.
- Per user/per month: Users pay a monthly fee for users—normally administrative users—rather than all employees.
Perpetual license
- This involves paying an upfront sum for the license to own the software and use it indefinitely.
- This is the more traditional model and is most common with on-premise applications and with larger businesses.
Rated best value for money
Smart Hotel
Smart Hotel
Smart Hotel offers many integrated features suitable for hoteliers a wide range of sizes and industry verticals. We like the strong support it offers for Front Office & Property Management and Catering & Event Management. ...Read more
roomMaster
roomMaster
roomMaster from InnQuest is a powerful, hotel management solution. Properties in over 100 countries rely on roomMaster to manage their front office, central reservation, guest relations, housekeeping, accounting and maintenance. ...Read more
Agilysys Stay
Agilysys Stay
rGuest Stay is a cloud-based hotel property management solution by Agilysys that caters to businesses in the hospitality industry. It is designed for properties of all sizes and various types such as hotels, inns, lodges, casinos,...Read more
Cenium Hospitality ERP
Cenium Hospitality ERP
Cenium's Hospitality ERP offers an integrated system of modules for hospitality operations, including a property management system, activities management, event and catering management and POS functionality....Read more
Amadeus Hotels
Amadeus Hotels
Amadeus' LinkHotel CRS maximizes the reach of hospitality companies by distributing rate and inventory information across multiple sales channels, as well as offering reservation and rate management....Read more
MDansby Hotel Report
MDansby Hotel Report
Hotel Report from MDansby, for hotels, motels and resorts, offers property management features for hospitality organizations of all sizes. The system includes reservations and inventory and maintenance management....Read more
Newhotel Cloud Suite
Newhotel Cloud Suite
Newhotel Software’s Cloud PMS is a flexible Web-based hotel management system that features a graphical reservation calendar, multiple report types and point-of-sale (POS) integration....Read more
Popular Resort Software Comparisons
Buyers Guide
Last Updated: March 04, 2022A resort differs from a hotel in a few notable ways: Hotels are often located near main roadways, and serve as a nightly “home base” while travelers explore the surrounding area. Resorts, however, are often destinations in themselves. When it comes to software, they both require identical feature-sets, but resorts need some additional functionality to manage the more varied activities offered.
In this guide, we’ll differentiate between hotel management software and resort-specific systems, cover key considerations for prospective buyers and explain the pricing models.
What Is Resort Management Software?
Common Features of Resort Management Software
Key Considerations
How Is It Priced?
What Is Resort Management Software?
When compared to hotels, resorts tend to be spread across more land, which gives them space to offer more activities and amenities, such as horseback riding, nature excursions, golfing, tennis and more. Also, travelers often plan events at resorts to enjoy the natural surroundings and facility amenities, including weddings, business outings and other occasions.
While a resort requires the same reservation and front-desk software features offered in a hotel management system, these extra amenities bring with them potential issues. Resort staff must plan ahead and ensure scheduling is efficient to avoid problems that could drive away customers.
Therefore, resort management software supports the common functions of hotel management software, such as reservations, front desk and housekeeping management, point-of-sale (POS), maintenance capabilities and guest management capabilities—along with other, more specialized features. These can be offered either within an integrated suite or as standalone modules, and can integrate with an existing property management system.
Common Features of Resort Management Software
In addition to common property management functions, resort-specific software often offers one or all of the following features:
| Spa management | Spa services are commonly offered at resorts and require certain features to operate smoothly, such as appointment scheduling, a guest preferences database and inventory managing capabilities. |
| Restaurant POS & restaurant management | Some hotels have dining options, but most resorts have full on-property restaurants to manage. Restaurant functionality typically includes a POS system with debit and credit card processing, inventory management, employee scheduling and marketing and reporting features. |
| Catering & event management | Resorts can manage weddings, corporate retreats and other events, with food and beverage inventory management and cost analysis, invoicing, staff management and reporting functionality. |
| Retail POS | A resort may offer shopping options to guests, from a basic general store to a clothing or jewelry shop. Like food and beverage establishments, these stores may require a POS system with debit and credit card processing and inventory management. |
| Activity management | Many resorts utilize their acreage to build world-class golf courses that draw thousands of players each year. Golfing and other popular activities, such as tennis, hiking or fitness classes, require scheduling software to maintain tee times and appointments, track member information and manage retail inventory. |
| Club management | For membership services, such as for a golf clubhouse, a resort managing system can offer features that allow staff to create, modify and manage membership entries. This can also include features to maintain a loyalty rewards program; users can automatically notify loyalty program members when they earn points to encourage booking again. |
| Maintenance management | Because resorts typically offer a wide variety of activities and services, maintenance is important to fix sudden infrastructure problems and keep facilities functional, safe and clean for guests. Maintenance functionality can help companies create a schedule for the upkeep of landscapes, buildings and machinery. |
Key Considerations
Resort managers should carefully consider the needs of their property before selecting a resort-specific system. Here are a few factors to keep in mind when making a decision:
Promotional functionality. Perhaps it’s a mountain full of snow to ski on; maybe it’s a sparkling beach, or a popular hiking trail through the nearby forest. Whatever the case, resort managers must promote their property’s strongest features to drive business. Choosing a system with strong marketing features, custom website creation and social media integration can help convey the character of your resort to the appropriate traveler segments.
Global Distribution System (GDS) integration. The GDS is a large network of hospitality companies and online travel websites that hotels and resorts can connect to using a central reservation system: a software feature that consolidates a hotel’s inventory and manages its Internet distribution. This ensures that your resort’s room rates and inventory are represented accurately and updated in real-time, so customers have the right information when booking online. Tapping into this system also increases the number of sales channels available to resorts, which can significantly increase revenue.
How Is It Priced?
Like other systems designed for hospitality or property management, resort management systems are priced by either a monthly subscription payment or a single, upfront cost:
| Pricing Model | Description | Examples |
|---|---|---|
| Subscription-based, or “Software-as-a-Service (SaaS)" | A monthly or annual fee, typically based on the number of rooms or units. Often denotes Web-based software. | RezOvation, WebRezPro, FrontDesk Anywhere |
| Perpetual license fee | A one-time, per-user or per-computer fee, which can increase with the number of rooms. Some products allow multiple users on a single license, while others require an additional license for each user. | Northwind Maestro, RDPWin, Execu/Suite |