Retail LMS Software

Retail LMS software is a platform that businesses should use to train employees on using sales collaterals, getting product tutorials and participating in knowledge sharing. Retailers can use off-the-shelf and customized training content to create customized courses on store management and merchandising.

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Showing 1 - 20 of 171 products
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Showing 1 - 20 of 171 products

TOPYX LMS

TOPYX is a cloud-based learning management system (LMS) that features social learning tools. It provides organizations with access to formal training with informal learning. It is suitable for enterprises, government institutions,...Read more

4.25 (16 reviews)

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Trellis

Trellis is a cloud-based learning management system (LMS) system. The product consists of two components - "TrellisManage" and "Trellis Author". In TrellisManage, both training administrators and learners can sign on to visit...Read more

0.00 (1 reviews)

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eLeaP

eLeaP is a cloud-based learning management system (LMS) that helps organizations to manage team performance and organizational compliance. The solution enables training managers, HR professionals and sales managers to create onlin...Read more

4.58 (6 reviews)

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Moodle

Open LMS leverages open-source software to deliver an effective and engaging online learning experience. As the largest commercial provider of highly curated, enhanced, SaaS-based versions of the world’s most widely used open-sour...Read more

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Docebo

Docebo is redefining the way enterprises leverage technology to create, deliver, and understand the business impact of their learning experiences through The Docebo Learning Suite. With Docebo's multi-product learning suite, ente...Read more

4.21 (114 reviews)

89 recommendations

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Mindflash

Skip the classroom, train anywhere. Trakstar Learn's cloud-based e-learning platform provides a simple, training solution for employees working from home, in the office, or in the field. We make it easier for business leaders to e...Read more

4.31 (102 reviews)

32 recommendations

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TalentLMS

TalentLMS is the LMS built for training success. Designed to get a yes from everyone, its where great teams, and companies, go to grow. With an experience thats fully customizable and easy to manage, teams embrace training while f...Read more

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Administrate Training Management

Administrate is a comprehensive, configurable training management platform that helps organizations streamline enterprise learning and development. The Administrate platform allows users to organize, deliver, plan, automate, analy...Read more

4.28 (39 reviews)

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LatitudeLearning

LatitudeLearning© is a cloud-based LMS designed specifically to manage extended enterprise training programs. The learning platform makes it easier to deliver quality training across all channels of your extended network. Control ...Read more

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Instancy Learning Management System

Instancy is a cloud-based solution designed to help organizations plan, design and manage online learning programs for classroom training, video tutorials and more. The platform enables enterprises to schedule webinars, assign ins...Read more

4.57 (7 reviews)

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Software pricing tips

Read our Retail LMS Software Buyers Guide

Subscription models

  • Per employee/per month: This model allows you to pay a monthly fee for each of your employees.
  • Per user/per month: Users pay a monthly fee for users—normally administrative users—rather than all employees.

Perpetual license

  • This involves paying an upfront sum for the license to own the software and use it indefinitely.
  • This is the more traditional model and is most common with on-premise applications and with larger businesses.

Rated best value for money

Create eLearning LMS

Do you need an LMS that is insanely easy to use, quick to deploy and comes with the best pricing and customer service? Then CreateLMS should be on your list of vendors to consider. Easy means - Most clients are delivering trai...Read more

4.71 (7 reviews)

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Axis LMS

Axis LMS is a cloud-based learning management solution that enables businesses of all sizes to create training materials and courses. Key features include content creation, reporting, group collaboration and internal messaging. ...Read more

4.33 (3 reviews)

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BizLibrary

At BizLibrary, we’re on a mission to elevate employees’ skills, create better places to work and do our part to build a more compassionate and competent future. We lean into these goals every day by supporting organizations’ learn...Read more

4.50 (58 reviews)

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accessplanit

accessplanit is an award-winning, configurable training management software designed both for training providers and internal training teams. It is used across the globe, helping training teams to achieve the results they want th...Read more

4.59 (56 reviews)

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Accord LMS

Accord LMS supports online courses, instructor-led training, certification and compliance management, gamification, and more. HTML5 content authoring, webinars, eCommerce and HRIS synchronization are fully integrated. Drag-and-dro...Read more

4.52 (47 reviews)

13 recommendations

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bxp software

bxp software is a web-based, modular customer management solution that offers applications for customer service, call center, and help desk, among others. Developed for simple and multi-channel users....Read more

4.20 (5 reviews)

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Cornerstone LMS

Cornerstone Xplor and Cornerstone Learning help you provide a connected learning and growth experience for your people. Create a personalized development and growth experience that inspires people and accelerates transformation. G...Read more

4.30 (205 reviews)

57 recommendations

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SAP Litmos

SAP Litmos is a cloud-based continuous learning platform that unifies learning management, the extended enterprise, prepackaged content and a content management system to meet organizations’ training needs. SAP Litmos is SSAE 16...Read more

4.21 (264 reviews)

69 recommendations

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Schoox

Schoox is a cloud-based social eLearning solution that helps companies deliver employee training, development and certification courses. Available online or via mobile app, Schoox allow users to create custom-branded academies t...Read more

No reviews yet

38 recommendations

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Saba Cloud

Saba Cloud provides companies across the globe with a cloud-based learning and talent management application designed to drive employee engagement, elevate skills and improve business productivity. Saba Cloud provides traditi...Read more

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Popular Retail LMS Software Comparisons

Buyers Guide

Last Updated: March 11, 2022

Retail businesses, such as warehouse stores and e-tailers, have a common goal—to provide excellent service to their customers. Poor customer service has multiple negative consequences on a business. That's why, you need to train your employees on resolving customer issues with empathy and understanding.

But the question is, how can you train them without taking away too much time from their work? To achieve this, small business retailers should invest in a learning management system (LMS) that's specific to their industry.

Retail LMS software provides automated training to customer service executives, sales assistants, merchandisers and other professionals.

But finding the right solution could be tough for small businesses like yours. Having an overview of the features you need and understanding their benefits will help you purchase the right tool.

We created this guide to help small businesses understand the software, the market, the important features, benefits, and considerations, so that you make an informed purchase.

What Is Retail LMS Software?
Common Features of Retail LMS Software
What Type of Buyer Are You?
Benefits of Retail LMS Software
Market Trends to Understand

What Is Retail LMS Software?

 

Retail LMS software is a platform that businesses should use to train employees on using sales collaterals, getting product tutorials and participating in knowledge sharing. Retailers can use off-the-shelf and customized training content to create customized courses on store management and merchandising.

The tool lets you create assessments for your staff and evaluate their skills. Based on the test results, trainers can identify the skill gaps and provide personalized training to learners. The assessments could help you assign new roles/responsibilities to your employees based on their skills.

For instance, an employee with good communication skills could switch to a customer executive role and one with good technical skills could be better suited to executing back-end tasks.

Course catalog in Bridge software
The course catalog in Bridge (Source)

Common Features of Retail LMS Software

In this section, we list out the relevant features of retail LMS software that you should look for when evaluating various vendors and their solutions. Identify the features that you need from this list and check whether your shortlisted vendors offer those.

Course management Helps you manage courses, content distribution, learner profiles, course scheduling, and enrollments.
Course tracking Tracks the progress of learners in the administered courses or training programs.
Certification and compliance management Includes setting up, tracking and managing certification programs as well as compliance training.
Course catalog (or course library) Provides an in-built library of training courses for the generic training needs of many organizations such as sales training.
Proficiency testing/Reporting Helps businesses assess learner knowledge or skills. It includes analytics and reporting functionality to help users determine their proficiency and identify their learning gaps.
Course authoring (or content authoring) Provides learners the ability to author their own content and design courses in the LMS.
Social learning Allows learners to interact with each other by sharing course ratings, commenting and discussing ideas on course forums.
Mobile learning Provides learners access to training courses on a tablet or mobile device.

What Type of Buyer Are You?

As you begin shortlisting your options for retail LMS solutions, you need to understand the type of buyer you are. This will help you better analyze your requirements and prioritize software features as "must-have" or "optional" for your business.

Based on our research, here are the three most common buyer types:

Chain stores: Such businesses operate in multiple locations. They need an LMS with basic employee onboarding and training for cashiers, storage room staff, retail managers and customer service executives. They typically need features such as course management, proficiency testing, mobile learning, and course tracking.

Supermarkets: These buyers need an LMS to provide their staff up-to-date product knowledge in order to improve customer satisfaction and sales. Supermarket employees need to be aware of the new technologies, such as omnichannel retail and mobile point-of-sale (mPOS), and how to use these after each upgrade.

Warehouse retailers: They need an LMS to train employees about important processes such as stock management (i.e., checking inventory and restocking), cash office procedures and safety compliance. They would primarily require LMS features such as compliance management, course management, and course catalog.

Benefits of Retail LMS Software

Retail LMS software helps businesses improve their customer service. Other benefits of this software include the following:

Lower training costs: Reduce the amount of money and time spent on hosting training events, which need instructors, logistical details, food arrangements and more. LMS tools are instructor-independent and allow learners to access the training at any time and any location. Also, once a course has been created, it can be used as many times as you want at minimal cost.

Compliance with regulatory changes: Every year, there are some modifications in the state and federal laws, sales tax and trade policies that affect your business operations. Retail LMS software can help you stay updated with these regulatory changes so that you avoid penalties or potential legal issues.

Market Trends to Understand

Ensure that the retail LMS software vendor you choose keeps up with the recent market trends and is actively developing features to stay up-to-date. Here are some important trends that affect the retail LMS software market:

Gamification will enhance employee engagement: TalentLMS found that 85 percent of employees will spend more time on gamified software, as it would make them more productive. Retail businesses are using gamification to develop courses for sales executives on the latest product offerings, features, and benefits to encourage them to learn faster. Leverage this trend and gamify your LMS to increase learner engagement, efficiency, and ultimately, reduce employee turnover.

Social learning to increase employee collaboration: Social media usage in the workplace is rapidly increasing. Employees are sharing their test results, posting course updates and discussing training topics on social media or the intranet. Social media helps them solve problems together, share insights on common topics and foster friendly competition. Many vendors now offer social learning feature in their LMS.

Mobile learning to aid knowledge retention: The mobile learning market will be worth $37.60 billion by 2020; many vendors are tapping into this opportunity to offer bite-sized courses. These short courses help learners absorb critical information faster, when compared with hour/day-long training sessions. It avoids cognitive overload and allows for long-term knowledge retention.