Social Media Management Software

Social media marketing software is designed to help companies engage with social media users in the hopes that some of them will convert to paying customers. These tools offer a range of capabilities to help companies:

  • • Publish content to social media platforms.
  • • Locate particular social media users or conversations.
  • • Measure the relative success of social media marketing campaigns.

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Showing 1 - 20 of 127 products
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Showing 1 - 20 of 127 products

Loomly

Loomly is a cloud-based marketing solution that helps freelancers, influencers and social media managers manage content on their social media platforms. Key features include marketing analytics, automated publishing, keyword filte...Read more

monday.com

monday.com, an award-winning collaboration and project management platform, helps teams plan together efficiently and execute complex projects to deliver results on time. monday.com team management and task management tool allows ...Read more

Kontentino

Kontentino is a cloud-based social media marketing solution designed for businesses of all sizes across various industries such as marketing and advertising agencies, architecture and planning, food and beverage, retail and more. ...Read more

Unbound Social

Unbound Social is a cloud-based social media management solution that helps businesses streamline brand networking operations across various social media platforms. It allows employees to create, edit and publish digital content, ...Read more

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Asana

Asana helps teams orchestrate their work—from daily tasks to strategic initiatives. With Asana, teams are more confident, move faster, and accomplish more with less—no matter where they are located or how many different department...Read more

Oktopost

Oktopost enables B2B marketing teams to amplify their brand on social media and measure the real impact of social on the business. Oktopost's social media management, social listening, and employee advocacy solutions are built for...Read more

4.41 (72 reviews)

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Sprout Social

Sprout Social is a cloud-based social media management solution that caters to businesses of all sizes and helps them to manage their audience interactions and marketing routines. Key features include automated publishing, convers...Read more

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AgoraPulse

Agorapulse is a cloud-based social media marketing software that offers profile management, social influencer management and social media analytics in a suite. Agorapulse features "Social Inbox", which combines social media i...Read more

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Hootsuite

With over 200,000 paid accounts and millions of users, Hootsuite powers social media for organizations around the world—from the smallest businesses to the largest enterprises. Build your brand, strengthen connections with custome...Read more

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Sendible

Sendible is the leading social media management platform for agencies looking to manage social media more effectively for their clients. The Sendible platform brings all your social networks together into a centralised hub and i...Read more

4.53 (92 reviews)

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Software pricing tips

Read our Social Media Management Software Buyers Guide

Subscription models

  • Per employee/per month: This model allows you to pay a monthly fee for each of your employees.
  • Per user/per month: Users pay a monthly fee for users—normally administrative users—rather than all employees.

Perpetual license

  • This involves paying an upfront sum for the license to own the software and use it indefinitely.
  • This is the more traditional model and is most common with on-premise applications and with larger businesses.

Rated best value for money

SALESmanago Marketing Automation

SALESmanago is the only no-code, AI-driven Customer Data and Marketing Automation Platform, used by 3000+ midmarket and large Enterprises in 50 countries including Starbucks, Vodafone, BMW, Crocs, Victoria's Secret and many other ...Read more

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Salesforce Marketing Cloud

Audience Studio is a data management platform (DMP) designed to help businesses deliver personalized marketing experiences by capturing and storing data signals from multiple sources. Advertisers can utilize machine learning techn...Read more

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Brand24

Brand24 is a cloud-based marketing solution that helps users with content discovery and distribution. It offers an "online mentions" feature that shows mentions across social media platforms, blogs, news sites, forms and generates...Read more

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Falcon.io

Falcon.io is a cloud-based social media marketing and customer experience management solution that features tools for social media listening, engagement, publishing, measuring and customer data management. Falcon.io helps market...Read more

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Outfit

Outfit is a cloud-based brand management and marketing production platform designed to monitor brand consistency and track asset executions across multi-media channels. The solution is designed to serve midsize to large enterprise...Read more

3.99 (67 reviews)

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Marketing 360

Marketing 360 is a cloud-based marketing platform suited for entrepreneurs as well as small and midsize businesses. This solution allows organizations to run social media advertising campaigns, conduct search engine optimization (...Read more

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eClincher

eClincher is a cloud-based social media management tool that helps businesses manage social-media accounts and marketing activities. eClincher lets users manage social-media profiles in one place for brand awareness, publishing, e...Read more

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SE Ranking

SE Ranking is a cloud-based search engine optimization (SEO) platform that is suitable for midsize marketing and software companies. It offers keyword position tracking, competitor analysis, backlink monitoring, website audits, so...Read more

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NapoleonCat

NapoloenCat is a cloud-based social media marketing platform that offers publishing, conversation tracking, social content management and analytics across platforms such as Facebook, Twitter, Instagram, YouTube, Google+ and Pinter...Read more

4.75 (40 reviews)

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Socialdraft

Socialdraft is a cloud-based social media marketing tool suitable for large and midsize agencies. It works with Facebook, Facebook Groups, Twitter, LinkedIn, Pinterest and Instagram, and offers a multi-channel inbox, content sched...Read more

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Popular Social Media Management Software Comparisons

Buyers Guide

Last Updated: March 10, 2022

If you're a retailer, your social media activities can have a huge impact on your customers. In fact, according to research from global marketing firm Epsilon, social media activities have a greater impact on consumers than any other channel—including search engines and the retailer’s own website.

As these activities grow more lucrative, the social media marketing software landscape is diversifying and expanding to meet the needs of retailers. There are now plenty of options in terms of software features and functionality. But this can also make choosing the right system confusing for first-time buyers.

This guide will help you understand social media marketing software and choose the best system for your needs. Here’s what we’ll cover:

What Is Social Media Marketing Software?
Common Types of Social Media Marketing Software
What Type of Buyer Are You?
Key Considerations

What Is Social Media Marketing Software?

Broadly speaking, social media marketing software is designed to help companies engage with social media users in the hopes that some of them will convert to paying customers.

These tools offer a range of capabilities to help companies:

  • Publish content to social media platforms
  • Locate particular social media users or conversations
  • Measure the relative success of social media marketing campaigns

Some platforms, known as social media marketing suites, offer a broad feature set encompassing multiple capabilities. ''Best-of-breed'' systems, on the other hand, offer one particular application that is among the best in its class.

 

Common Types of Social Media Marketing Software

Below is a list of common social media marketing tools. These may be bundled as part of a social media marketing suite, or offered as stand-alone, best-of-breed applications.

Social media management. Helps companies publish content to social media platforms and manage creative assets. Often includes some degree of monitoring and analytics. Allows users to establish a social media presence and maintain an active voice on social media platforms.

Social media monitoring. Identifies brand mentions (and/or words used in association with brands); locates where on social media platforms those conversations are occurring. This helps companies respond quickly to customer inquiries, target marketing messages to the most receptive social media users and understand how social media users feel about their brand.

Social media analytics. Provides the means for tracking, measuring and reporting on social media accounts and campaign performance. This helps companies understand what’s working and helps tie social media efforts to revenue.

Social influencer. Finds social media participants that are interested in, or influential on, a particular topic, then helps companies identify those participants’ spheres of influence. Once identified, businesses can reach out to these social media users and encourage them to act as brand advocates.

What Type of Buyer Are You?

Before evaluating social marketing software, it’s helpful to consider your type of business and social media marketing experience. We believe that most buyers fall into one of the following two categories:

Small business, or new to social media. Small businesses, or those just starting to grow their social media marketing operations, may not yet need the robust functionality of a social media marketing suite. Small businesses may want to consider starting with best-of-breed options, later combining that with additional platforms as they scale.

Enterprise, or significant social media presence. Larger businesses, and/or those with well-developed social media marketing operations, should consider a social media marketing suite. These better support organizations with more complex, diverse campaigns. Alternatively, consider combining multiple systems.

When combining multiple platforms, look for those that integrate well with the other systems and tools you’re using. For example, existing social media marketing, marketing automation, CRM (customer relationship management) or social CRM systems.

Key Considerations

There are some other things to consider as you compare social marketing tools. These considerations can not only affect which system is right for you, but also the price of your new software.

Choose which social channels to target. Some social media marketing systems support only certain social networks (Facebook, Twitter, LinkedIn etc.). Be sure to look for software that supports the social media networks you use.

Decide how many people will use the system. Social media marketing platforms are often priced by number of social profiles or number of users. Make sure to identify how many users will need to access the platform so you can accurately evaluate the cost of systems and compare vendor offerings.