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Greenway Health’s ambulatory platform provides healthcare organizations with clinical, financial, and administrative tools and services. Prime Suite is Greenway’s electronic health record (EHR) and practice management (PM) system....Read more
AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health rec...Read more
McKesson Practice Partner is an ONC-ATCB and CCHIT certified electronic health record (EHR) and practice management solution. It is HIPAA compliant, and can be deployed on-premise. To date, it has served over 25,000 users across p...Read more
Q.D. Clinical EMR is an on-premise electronic medical record (EMR) solution for clinical documentation, managed care support, practice research, image management, lab order tracking, drug interaction checking and more.
Q.D. C...Read more
CGM APRIMA, previously known as APRIMA EHR, is a market leading, award-winning EHR loved by physicians and office staff. Designed to take advantage of multiple hardware forms including the APRIMA Mobile app which is perfect for t...Read more
CollaborateMD is a medical billing and practice management solution that helps practices and billing services of all sizes automate and streamline billing and coding processes. The system was designed to be both comprehensive and ...Read more
Sevocity is a cloud-based medical solution best suited to practices seeking a very customizable EHR. The system includes unlimited customization services, unlimited personalized training, and US-based live telephone support 24 hou...Read more
PhoenixEHS/EHR (formerly MedServices EHR) is a cloud-based solution, which helps physicians, CFC/CHC clinics, health care providers, hospitals and FQHC clinics manage patient records, eRX and eLabs, patient assistance programs (PA...Read more
athenahealth, recently ranked #1 by 2022 Best in KLAS for athenaClinials Ambulatory EMR for 11-75 physicians and athenaIDX practice management, provides cloud-based services for electronic health records (EHR), revenue cycle manag...Read more
ClinicalWorks, an electronic health record (EHR) and practice management solution, provides technology for every step of the patient care delivery process. Clinicians access features including patient engagement, Telehealth, custo...Read more
MDConnection is a web-based solution for medical practice management. The system serves the needs of small practices consisting of just one physician or a small group of physicians. The core functions include scheduling, medical b...Read more
Harmony e/Notes is a hybrid integrated solution that offers functionalities for electronic medical records, practice management, billing and revenue cycle management. Specialities that the solution caters to include cardiology, ge...Read more
AllegianceMD is a cloud-based medical software system that is designed to serve the needs of small and midsize practices, as well as ambulatory surgery centers. The solution includes practice management functionality for billing a...Read more
Voted #1 by PCMag in 2019, WRS Health is a cloud-based integrated electronic health records (EHR) solution that offers practice management, revenue cycle management and billing services.
The solution includes modules for charting...Read more
MedWorks is a cloud-based ONC-ATCB certified, integrated electronic medical record (EMR) and practice management solution designed for midsized practices. It is suited for a variety of medical specialties such as family medicine, ...Read more
NueMD offers a suite of cloud-based software and medical billing services for practices of all sizes. NueMD is an integrated practice management, medical billing, electronic health recording and appointment scheduling solution.
Allscripts® Practice Management is a comprehensive revenue cycle management solution for physician practices of all sizes and specialties, including those associated with health systems as provider-based practices. It boosts pract...Read more
MedicsPremier supports comprehensive financial/operational/workflow management and a nearly 100% success rate on first attempt HCFA/UB clearinghouse claims with a utility for workers compensation/no-fault claims/documentation.
WebChart is a cloud-based, electronic health record (EHR) solution for or medical practices of all sizes. Key features include a patient portal, appointment management, electronic prescribing and others.
Drummond Group's ONC-...Read more
iKnowMed Generation 2 is a cloud-based electronic health recording solution built for the needs of oncologists and hematologists. It is designed to help practices meet Stage 1 and Stage 2 of Meaningful Use certification.
In a...Read more
Since family practices are considered “general medicine,” many assume that a general one-size-fits-all electronic medical record (EMR)/electronic health record (EHR) system is perfectly sufficient to meet their needs. Though this may be true, it’s also true that general practitioners practice a specialty just like any other, and therefore can benefit from an EMR that’s specifically suited to the high volume, wide variety and long-term relationships associated with family practice.
A family practice EMR should aid the physician in nurturing long-term patient relationships, provide support in making referrals to specialists and incorporate the variety of complaints and conditions they see on a regular basis. In addition to core functionality, such as medical records, billing, inventory management and scheduling features, consider the following specific criteria when selecting your family practice EMR software:
Family practices maintain relationships that last many years, and possibly even multiple generations. Therefore, it’s important to consider the way patient history is stored and presented in subsequent visits. Does the EMR store family history to alert the physician of genetic predisposition? Does it show the patient’s immunization/vaccination, allergy or medication history to facilitate accurate and effective treatment? Does it have growth charts for trend monitoring over time? Ensure your EMR solution stores this information and reports it in an easy-to-use way.
General practice SOAP notes templates
Family practices deal with a wide variety of conditions, so family practice EMRs can have hundreds of specialized note templates in order to accommodate them. For example, there can be templates for cardiovascular, gastrointestinal, musculoskeletal, nervous system, ENT, gynecology, derm, ECG, abdominal/chest pain, physical exam, well/sick baby/child exam and CHDP (California).
General practitioners’ patients often come in with multiple complaints in a single visit. Therefore, a family practice EMR should have an interface that lets a physician easily chart multiple complaints simultaneously.
Laboratory, medical device and pharmacy integration
Because of the variety of complaints, family practices need to be able to integrate with a broad range of medical tests. Many EMRs can automatically import data from lab results or medical devices, preventing the timely and error-prone process of transcribing test results. On the other side is e-prescribing and the ability to communicate directly with the pharmacies and access the patient record for potential adverse drug interactions.
Referrals to specialists is a major part of family medicine, so EMR software that’s designed for family practices will include technology to make the referral process quick and easy. This might include an online referral network, automated printing of referral letters and even the ability to send the electronic patient record to the referee.
As the first line of patient treatment, a family practice needs quick and easy access to common forms of correspondence, including work/school excuse letters and health maintenance/checkup reminders that can be sent automatically based on the patient record.
General practice billing and treatment protocols
With such a vast array of potential conditions, family practice-specific EMRs provide more assistance on ICD-9 and CPT coding and billing for common and unusual encounters. Since these systems integrate their administrative and clinical workflows, they know the procedures that have been performed and the treatments prescribed, making the claim process faster and more accurate.
Market Trends to Understand
Increased use of patient portals: These are secure applications that allow practitioners to manage patient communications. This functionality is gaining popularity in the market because it enables real-time sharing of test results with patients. Users are able to simply log into their profiles and access their records, instead of having to call up their doctors for information.
Since patient portals are online platforms, there’s always a risk of theft of patient data. To prevent such instances, the government passed the Health Information Technology for Economic and Clinical Health (HITECH) Act to ensure data security in health care systems. Incompliance with these regulations may lead to penalties on Medicare reimbursements.
Importance of Meaningful Use certification: In 2009, the Obama administration signed the American Recovery and Reinvestment Act (ARRA) that gives medical practices reimbursements of up to $44,000 for purchasing software. The act aims to improve technology adoption in health care practices.
To be eligible for reimbursements, the software needs to follow the meaningful use standards defined under the HITECH Act. It’s the vendor’s responsibility to ensure that their products and services follow HITECH guidelines.
Since the rollout of the HITECH Act, both existing and new medical software users are adopting solutions that are compliant with meaningful use standards. So far, the government has released two stages of meaningful use and the deadline for adoption of the third stage is 2018.
Ease of e-prescribing capability: This feature allows practitioners to send their patient prescriptions to pharmacies online, eliminating the need for handwritten prescriptions and faxed notes. Due to its application, e-prescribing is one of the most requested functionalities in the family practice EMR software market. It’s also a regulatory requirement for receiving a meaningful use certification.
Software-as-a-service for cost saving: Traditionally, small and midsize practices have been hesitant in adopting technology for everyday operations. The main reason for this has been deployment costs, high initial investment and difficulty of use for non-technical users. However, as government incentives have become tied to cloud-based EMR software, there has been a steady rise in the adoption of these technologies among this buyer segment. The rising adoption is a result of the low initial costs, subscription-based pricing and ease of use for users with minimal technical experience.
Convenience of mobile applications: With the proliferation of mobile devices, such as tablets and smartphones, EMR applications are gaining popularity in the market. The use of mobile applications helps practitioners log assessments, diagnoses, treatment plans and prescriptions while travelling and without having to type into a computer keyboard. This convenience has led to increased adoption of EMR software from vendors who offer mobile and tablet support over vendors who don’t. In the coming years, we expect to see more vendors adding mobile applications to their offerings.