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Medical spa centers often find themselves overburdened with administrative tasks, such as managing client appointments, communicating with clients, and collecting payments. This typically trickles down to the their everyday operations and can negatively affect their customer service and experience.
If these challenges sound familiar, it's time you looked at medical spa software. You've worked hard to get your medical spa business off the ground, and if you're feeling the need for dedicated software, it's proof of your success.
However, choosing the right medical spa software with the right features for your business can be a daunting task. That's why we've created this Buyers Guide to detail everything you need to know before making a final purchase decision.
Here's what we'll cover:
What is medical spa software?
Common features of medical spa software
What type of buyer are you?
Benefits of medical spa software
Key considerations
Medical spa software helps spa owners, managers, and therapists streamline their administrative tasks and improve focus on service delivery. It allows medical spas to manage their calendars and client appointments, receive feedback from clients, process payments, and market their services. In addition, medical spa software helps analyze staff productivity and manage inventory.
Appointment management and payment processing in Booker
Different vendors offer different features in their medical spa software solutions. Selecting the right medical spa software for your business is easier when you know what the common features to look for and what they do.
Appointment management |
Allows medical spa owners and staff to book, reschedule, and follow up on client appointments. Some solutions allow users to confirm appointments with clients via text message and email. |
Appointment self-scheduling |
Allows clients to book, cancel, or modify appointments through a spa's website or social media page. Clients can choose their preferred service staff as well. |
Staff management |
Allows spa owners and managers to track employee attendance and manage work schedules. |
Client management |
Allows spas to capture client information such as name, visit history, birthday, or other life events to promote marketing campaigns, as well as segment clients by service preference and spending level. |
Billing and payment processing |
Allows users to generate invoices and accept payments from clients via multiple payment methods, including credit/debit cards, cash, electronic wallets, or gift cards. |
Reporting and analytics |
Allows spa owners to track business performance using different types of reports such as appointment activity reports, sales reports, tax reports, and profit and loss records. They can also assess staff performance by analyzing metrics such as average profit per booking, client retention rate, or clients serviced per day. |
Inventory management |
Allows spa owners/managers to track inventory levels, automate reordering items when stock levels run low, and capture details of received orders. |
To further understand these features and learn about medical spa software solutions, call our advisors at 855-998-8505 for free, no-obligation help. They'll help you narrow down your options by listening to your requirements and recommending the best-suited solutions for your spa center.
Before you start evaluating medical spa software options, you'll want to know what buyer category you belong to. Most buyers fall into one of the below categories:
While some of the benefits of medical spa software may be clear from the discussion above, we've called out the most notable ones below:
Here are some important factors to consider before you purchase medical spa software:
Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.