Searching for the best subscription management software for your business?

Save yourself time and stress. We’re here to help you find the right subscription management software solution for your work.

What is subscription management software?

Subscription software allows users to manage the billing and collections processes for services that charge on a recurring basis. The software is a mix of the following three solutions: billing management, customer management, and payment processing.

What 5 key Subscription Management Software features should I look for?

Subscription billing

Automate the notifications, collection and invoicing of recurring bills. Users can also manage different pricing models such as tiered pricing and volume pricing.

Payment processing

Collect payments from customers using third-party payment processors such as PayPal and Stripe.

Invoice history

Track historical invoice data for each customer. This information is particularly useful during audits as proof of payment and revenue generated.

Multi-period recurring billing

Bill customers for the varying duration of service such as by month, quarter, half-year or annual. Users can also roll out discounts for long-term contracts, e.g., annual packages.

Multi-tiered pricing

Manage the pricing tiers based on usage levels. This is helpful in online services, such as email marketing solutions, which charge for the number of emails or subscribers.

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Showing 1 - 20 of 60 products
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Showing 1 - 20 of 60 products

Chargebee

Chargebee is a cloud-based accounting solution for businesses of all sizes across various industries such as telecommunication and media, e-commerce and IoT. The solution is PCI Level 1 certified and offers features such as subscr...Read more

4.31 (45 reviews)

Odoo

Odoo Point of Sale (POS) is part of Odoo’s integrated suite of business applications. The module is available both on and offline and provides unified data across stores and has an integrated inventory management function. Od...Read more

Nexway

Nexway Monetize is an eCommerce and payment processing solution that helps businesses handle operations related to sales, invoicing, billing and order fulfillment. Businesses can leverage the product cataloging functionality to up...Read more

4.33 (3 reviews)

Zoho Subscriptions

Zoho Subscriptions is a cloud-based accounting solution catering to small and medium-sized businesses across various industries such as SaaS startups, gyms, wine clubs and daycare facilities. The solution offers a native mobile ap...Read more

4.49 (79 reviews)

Tridens Monetization

Tridens Monetization enables service providers to quickly launch innovative digital subscription and usage-based services that differentiate against competitors, develop recurring revenues, and deepen customer relationships. ...Read more

4.94 (17 reviews)

Sage Intacct

Sage Intacct is a provider of cloud-based financial management and accounting software. Sage Intacct's software solution is suitable for small to midsize accounting firms and can provide financial reporting and operational insight...Read more

4.17 (312 reviews)

17 recommendations

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RecVue

RecVue is a cloud-based monetization solution that assists business owners to manage their hybrid subscriptions and revenue. It caters to industries such as online payments, digital marketing and health care. Key features include ...Read more

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Stripe Billing

Stripe Billing is a cloud-based solution that offers a varied set of unified APIs and tools that enable businesses to manage and accept payments online. Stripe Billing handles key payment functions, such as subscriptions, sto...Read more

4.62 (47 reviews)

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Pabbly Subscriptions

Pabbly Subscriptions is a cloud-based accounting solution that caters to small and midsize businesses. It helps users to manage and automate their subscription billing tasks such as accepting one-time and recurring payments, creat...Read more

4.26 (34 reviews)

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Chargify

Chargify is Subscription Billing built for SaaS. Most vendors support your basic billing needs and so does Chargify. However, Elastic Billing goes beyond basic, supporting millions of complex scenarios and any business structure. ...Read more

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Software pricing tips

Read our Subscription Management Software Buyers Guide

Subscription models

  • Per employee/per month: This model allows you to pay a monthly fee for each of your employees.
  • Per user/per month: Users pay a monthly fee for users—normally administrative users—rather than all employees.

Perpetual license

  • This involves paying an upfront sum for the license to own the software and use it indefinitely.
  • This is the more traditional model and is most common with on-premise applications and with larger businesses.

Rated best value for money

SaaSOptics

SaaSOptics is a cloud-based subscription management solution. It provides solutions including order management and renewals; revenue recognition and reporting; subscription metrics and analysis and subscription payments and billin...Read more

4.54 (41 reviews)

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Invoiced

Invoiced is a cloud-based accounting solution suitable for mid-market to enterprise-level businesses across a range of industry verticals. It offers an integrated suite with four key modules, namely, Invoice-to-Cash, Recurring Bil...Read more

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Ordway Platform

Ordway is a smart billing and revenue automation platform for scaling businesses that simplifies how companies price products, send invoices, collect payments, and recognize revenue. The cloud-based platform removes manual workaro...Read more

5.00 (10 reviews)

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Expedite Commerce

Expedite Commerce, built on Salesforce, is a cloud-based configure price quote (CPQ) solution that helps manufacturing, distribution and communication businesses with quote-to-cash processing, automatic billing and payments. Its k...Read more

4.92 (12 reviews)

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Pelcro

Pelcro provides enterprises with tools to run their membership and subscription businesses. It enables professionals to leverage out of the box user flows for authentication, authorization, payments, shipping, and more. Built with...Read more

4.83 (12 reviews)

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RevCent

RevCent is a cloud-based online payment solution that helps businesses manage transactions and streamline eCommerce operations such as shipping, order fulfillment and more. Professionals can create rule-based payment profiles and ...Read more

5.00 (1 reviews)

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sticky.io

sticky.io is a cloud-based eCommerce solution designed to help online retailers of all sizes manage product information, orders and recurring payments. Features include white labeling, fraud detection, cohort analysis, customer se...Read more

4.00 (21 reviews)

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ChargeOver

ChargeOver is a cloud-based standalone billing and invoicing solution designed for businesses across all industries. The platform offers functionalities including standard or customized reporting, a self-service customer portal, b...Read more

4.75 (63 reviews)

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FastSpring

FastSpring is an eCommerce solution designed to help businesses streamline processes related to payment processing, subscription management, recurring billing, data security, tax collection and more. Organizations can accept payme...Read more

4.45 (31 reviews)

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SuiteDash

SuiteDash is a business management solution that helps organizations streamline operations related to workflow optimization, subscription management, feedback collection, file storage and more on a centralized platform. The projec...Read more

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Popular Subscription Management Software Comparisons

Buyers Guide

Last Updated: March 10, 2022

The billing process for subscription-based services isn't easy. It requires you to do all the following tasks:

  • Process online transactions in bulk
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  • Manage tiered-pricing structures and discounts
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  • Remind customers about the due dates of subscription renewals
  •   
  • Create invoices for successful transactions
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  • Provide terms of service

For a small business, using spreadsheets and other manual methods to do these tasks can be time-consuming and frustrating. Moreover, manually managing bills could result in introduced errors, leading to revenue loss and a poor customer experience.

With subscription management software, your small business can automate the process to ensure error-free and hassle-free subscription billing. This results in a better customer experience that generates more revenue.

To help you choose the right software for your business, this guide will cover the "what" and "how" of subscription management software. Here's what we discuss:

What Is Subscription Management Software?
Common Features of Subscription Management Software
What Type of Buyer Are You?
Benefits and Potential Issues
Pricing and Purchasing Options
Market Trends to Understand

What Is Subscription Management Software?

Subscription software allows users to manage the billing and collections processes for services that charge on a recurring basis. The software is a mix of the following three solutions:

  • Billing management: This software helps businesses bill their clients more efficiently. It allows them to allocate products or services to customers and track the usage of service. They can also manage access permissions based on the terms of service.
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  • Customer management: This software allows users to record customer data and use it to prepare bills, information circulars and emails.
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  • Payment processing: Subscription management solutions also help businesses collect customer payments via different modes such as online, credit cards and mobile payments. This is often an important software integration.
client dashboards in pabbly subscriptions

Client dashboards in Pabbly Subscriptions (Source)

Common Features of Subscription Management Software

The first step in selecting a subscription management solution is to understand its features. Analyzing the offerings of various subscription management solutions will help you shortlist products that are better suited to your business needs.

The first step in selecting a subscription management solution is to understand its features. Analyzing the offerings of various subscription management solutions will help you shortlist products that are better suited to your business needs.

Subscription billing Automate the notifications, collection and invoicing of recurring bills. Users can also manage different pricing models such as tiered pricing and volume pricing.
Payment processing Collect payments from customers using third-party payment processors such as PayPal and Stripe.
Invoice history Track historical invoice data for each customer. This information is particularly useful during audits as proof of payment and revenue generated.
Multi-period recurring billing Bill customers for the varying duration of service such as by month, quarter, half-year or annual. Users can also roll out discounts for long-term contracts, e.g., annual packages.
Multi-tiered pricing Manage the pricing tiers based on usage levels. This is helpful in online services, such as email marketing solutions, which charge for the number of emails or subscribers.
Reporting Create reports on different subscription metrics and KPIs, e.g., churn rate, revenue and subscriber attrition rate.

What Type of Buyer Are You?

Based on our research, we've identified two broad categories of subscription management software buyers. Here are the details of each category:

eCommerce businesses. These buyers need to manage online access, authorization, billing and payments on a large scale. They require software that offers subscription billing, multi-period recurring billing, payment processing and reporting.

Brick-and-mortar shops and real estate firms. These buyers focus on customer payments. They need to accept payments via different modes such as by cards and near-field communication (NFC) devices. They need software that supports credit card readers, NFC devices, mobile devices and online payment methods.

Benefits and Potential Issues

There are many benefits of using a subscription management solution. It automates recurring billing based on pricing tiers, packages, discounts etc. It also sends payment reminders to customers, automates payment collection and records transactions and invoice history, which are useful during audits.

However, there are some potential issues that could arise if you fail to consider the following factors:

  • Data portability. Before purchasing a solution, ensure that it offers data portability to help users migrate to other software, when needed. The feature ensures that a record of historical purchases and invoices is available even after you move to a new solution.
  •   
  • Scalability. Ensure that the software is able to easily add new users as your business expands. It should also be able to handle a sudden increase in workload to accommodate increased demand during peak sales periods such as Christmas.
  •   
  • Accounting integration. If you currently use an accounting solution, choose software that integrates with it. This will ensure that your accounting books are up-to-date after every transaction.

Market Trends to Understand

The market for cloud products is growing fast, driving the demand for subscription-based products and services. The growth has also triggered a disruption in the subscription software space, with vendors making frequent upgrades to gain market share.

For successful deployment, ensure that the software you select incorporates recent market trends. Here are two key trends you should know about:

Cloud pushes adoption rates among small businesses. As businesses digitize their processes, subscription-based offerings are increasing in number. This pricing model lets you spread the costs across the customer base, making your products and services more affordable. This trend will drive the adoption of subscription software until 2023.

Smart “dunning" is the next big thing. Dunning refers to the process of retrying a transaction after payment failure. However, numerous retries can lead to a bad customer experience. Smart dunning uses machine learning to find the optimal time for payment processing and retrying, reducing customer involvement. With more and more online transactions, we expect smart dunning to be a core software feature by 2022.