
Tripleseat
Event Temple is a cloud-based event management solution designed to manage bookings and revenue for venues and hotels. The solution can be used by hotel chains, independent hotels, clubs, wedding venues and convention centers with...Read more
eZee Absolute from eZee Technosys is a cloud-based hotel management system with a website booking engine, a channel manager, a point-of-sale system and reporting features....Read more
rGuest Stay is a cloud-based hotel property management solution by Agilysys that caters to businesses in the hospitality industry. It is designed for properties of all sizes and various types such as hotels, inns, lodges, casinos,...Read more
SkyTouch Hotel is a cloud-based hotel management system that controls all aspects of a hotel property with an easy-to-use Hotel Property Management System (PMS), automated rate and group management tools, detailed reporting, an in...Read more
The hotel commerce platform with everything you need to succeed as a modern accommodation business. Sell, market, manage and grow your hotel – from one place. Our platform includes; a channel manager, online booking engine, hotel...Read more
Tripleseat is a web application specifically designed for hotels, restaurants, and special venues to help manage sales and events. These tools help users oversee the catering business planning process by allowing detailed tracking...Read more
InnGenius PMS is a cloud-based hotel management solution that provides front-desk management, housekeeping, booking and point-of-sale (POS) capabilities. The solution suits the needs of small hotel owners and managers. The In...Read more
OpenHotel PMS is a cloud-based hotel management solution that offers property management, channel management, website hosting, online bookings and reporting within a suite. The product is built for small and midsize hotel business...Read more
Shiji Distribution Solutions is designed to help organizations in the hospitality industry streamline communications with distributors, tour operators, online travel agencies (OTAs) and more. It enables employees to track and mana...Read more
HotelFriend is a cloud-based property management system that assists small to medium-sized hotels with reservations and room management. Its key features include online bookings, rate management, guest management and accounting. ...Read more
Trusted by more small, independent properties around the world than any other provider, Little Hotelier is the hotel platform that lets you easily attract more guests, take direct bookings online, understand how your business is p...Read more
eManager Express is hotel channel management solution that combines ZEN Rooms' revenue management and artificial intelligence and data analytics technology. The autopilot system ensures that prices remain competitive, enabling use...Read more
As a hotelier, you must have listed and promoted your property on multiple booking channels, such as online travel agencies, global distribution systems, and your own hotel website. These channels help bring in more customers, but it can be challenging to manually update and adjust the availability and rate plans of your listings on multiple sites.
Hotel channel management software can help manage listings on all the booking websites and platforms you’re subscribed to. It can automatically update room rates and availability across booking channels whenever a reservation is made or canceled. Also, listing information for all booking channels can be accessed and managed using a centralized dashboard, which reduces the chances of discrepancies or information mismatch.
In this buyers guide, we explain the common features of hotel channel management software and their benefits for your business. We also discuss some considerations to help you make an informed purchase decision and the latest trends to keep in mind when selecting software.
Here's what we'll cover:
Hotel channel management software, also known as a hotel channel manager, is a software tool that helps hoteliers manage their online listings across booking sites and distribution channels. The software updates the real-time availability and rates of hotel rooms across booking channels, including online travel agencies, global distribution systems, metasearch engines (Google), and direct booking channels (e.g., company website and social media pages). It lets hotel businesses take reservations as well as resell rooms at a fixed commission on these channels.
A channel manager allows hoteliers to expand their global reach by letting them list and promote their properties on multiple booking platforms. It also prevents overbooking by automatically updating the room inventory in real time and maximizes profits by automating manual tasks.
Reservation management in eZee Absolute (Source)
Here are some common features most buyers seek when purchasing hotel channel management software:
Room inventory management |
Automatically update hotel room inventory details for multiple booking sites to provide a clear picture of availability and prevent overbooking. |
Create and manage listings as well as track the reservation status of rooms on all booking sites and platforms. |
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Rate management |
Set room rates for multiple booking channels, and track the prices based on demand and season. Pricing is automatically updated per room availability. |
Multichannel sync |
View the reservations received from all distribution channels and booking sites on a centralized dashboard. |
Channel reporting and analysis |
Generate reports to identify booking trends and analyze the performance of and revenue from each booking channel. |
Integration with hotel or property management software |
Integrate the channel manager with your hotel or property management system to ensure smooth exchange of data related to guests, reservations, room rates, and room availability. |
Mobile app |
Access the hotel channel management system on a mobile app to manage bookings using a smartphone or any other mobile device. |
You should select a hotel channel management tool based on the size of your property as well as your unique requirements. Consider the following buyer types before making any decision:
Let’s discuss the key benefits of a hotel channel manager software solution:
Here’s a trend in the hotel channel management software market that you should be aware of:
Blockchain is reforming hotel distribution. A large number of hotels are experimenting with blockchain as a distribution channel to protect their business data. By storing decentralized records of a hotel’s availability, rates, and inventory, blockchain can eliminate third-party distribution channels, including online travel agencies. It can allow direct transactions between travel companies and customers, with no commission for middlemen. The technology, however, is still new, and its adoption as a distribution channel is in the nascent stages.
Note: The application selected in this guide is an example to show a feature in context and is not intended as an endorsement or recommendation. It has been taken from sources believed to be reliable at the time of publication.