Internal Communications Software

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Showing 1 - 20 of 114 products
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Showing 1 - 20 of 114 products

SnapComms

SnapComms is an Everbridge Company - The only end-to-end critical event management and employee communication solution in the world. Designed with all workplaces in mind, our software bypasses email to inform and engage every empl...Read more

4.78 (9 reviews)

monday.com

monday.com, an award-winning collaboration and project management platform, helps teams plan together efficiently and execute complex projects to deliver results on time. monday.com team management and task management tool allows ...Read more

Bitrix24

Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, ...Read more

DSMN8

DSMN8 makes it easy to turn your employees into influencers, content creators, social sellers and publishers. Our innovative technology helps brands tap into the power of your number one asset - your employees through an all-in-...Read more

4.69 (85 reviews)

Miro

Miro is a cloud-based collaboration tool for small to midsize businesses. The solution features a digital whiteboard that can be used for research, ideation, building customer journeys and user story maps, wireframing and a range ...Read more

OnBoard

Winner of Capterra’s Ease of use Badge, OnBoard is a board intelligence platform that simplifies board meeting management and empowers more informed decision-making, more secure remote meetings, and real-time accessibility from an...Read more

Confluence

Confluence is a project management solution that enables organizations to create, collaborate, organize and review project documents. The system offers both cloud-based and on-premise deployment. Confluence’s editor feature a...Read more

Lifesize

Lifesize is a cloud-based collaboration solution designed to help businesses connect with their workforce and external partners. It offers audio, web and video conferencing capabilities to conduct virtual meetings and make online ...Read more

4.36 (83 reviews)

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Office Chat

Office Chat is a cloud-based HIPAA-compliant instant messaging solution for small and midsize businesses across various industry verticals. It provides collaboration and communication tools that can be used in the office or remote...Read more

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eXo Platform

eXo Platform is a digital workplace solution that allows businesses to connect, engage, empower, and reward teams. eXo Platform is a holistic solution that combines social, collaborative, gamification and reward features to e...Read more

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Software pricing tips

Read our Internal Communications Buyers Guide

Subscription models

  • Per employee/per month: This model allows you to pay a monthly fee for each of your employees.
  • Per user/per month: Users pay a monthly fee for users—normally administrative users—rather than all employees.

Perpetual license

  • This involves paying an upfront sum for the license to own the software and use it indefinitely.
  • This is the more traditional model and is most common with on-premise applications and with larger businesses.

Rated best value for money

ThoughtFarmer

ThoughtFarmer is a collaboration platform that helps businesses share updates within the organization and drive employee engagement. Key features include communication and collaboration tools, content search tools, social engageme...Read more

4.79 (48 reviews)

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Twine

Twine is a cloud-based intranet solution that offers news and blogs, groups, people directory, knowledge library, file manager, calendar, surveys and workflow builder. Twine’s knowledge library allows users to create content ...Read more

4.50 (8 reviews)

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MyHub

MyHub is a cloud-based intranet and knowledge management solution that is suitable for businesses of all sizes. It is industry agnostic and serves clients globally. The key features of MyHub are intranet setup and management, site...Read more

4.79 (33 reviews)

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Flock

Flock is a cloud-based tool that facilitates team communication. It is suitable for businesses of all sizes across a variety of industries and offers video and audio calling, screen sharing, text chat, integration with other busin...Read more

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OnSemble

OnSemble is more than an employee intranet that keeps everyone connected – it's a digital workplace that makes employees feel valued. OnSemble is a modern intranet that keeps remote teams engaged and acts as the culture champion f...Read more

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Happeo

Happeo is an intranet software focused on improving internal communications. It integrates exclusively with G Suite and provides users with content management capabilities, employee engagement analytics, permission management and ...Read more

4.50 (28 reviews)

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Smarp

Smarp is a cloud-based communication platform designed to help businesses manage employee engagement and share information with external and internal stakeholders. The solution comes with a news feed functionality, which lets empl...Read more

4.31 (16 reviews)

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Brosix

Brosix is an integrated collaboration platform that helps small to large enterprises streamline communication between internal departments via messaging. It enables users to text multiple team members using chat rooms and deliver ...Read more

4.62 (68 reviews)

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Überblick

Uberblick is a cloud-based communications management solution designed to help various businesses keep remote teams informed and coordinate tasks efficiently. The platform can be used via web browsers of mobile apps or Android/iOS...Read more

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DeskAlerts

DeskAlerts is a cloud-based and on-premise solution designed to help small to large enterprises send critical notifications to employees and clients across all corporate devices. It assists users with delivering predefined message...Read more

4.50 (8 reviews)

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Popular Internal Communications Comparisons

Buyers Guide

Last Updated: October 12, 2021

Imagine, you asked a colleague a question via email two days ago, and you still haven't heard back yet. The email you sent is buried somewhere deep in their inbox, among dozens of other messages.

Sound frustrating but familiar?

Whether your team has 50 people or 500, internal communications can quickly become unmanageable. Email messages can feel like a dump of information and team members hitting "reply all" can clutter inboxes. As a team lead or manager, dealing with unorganized communications can become one of your biggest challenges.

If this sounds like you, it's time you consider internal communications software to simplify communications within your team and create a space for team collaboration.

In this guide, we'll cover:

 

What is internal communications software?

Internal communications software is software that serves as the core messaging system within a team or organization. It helps users share information and files and stay connected with team members via private and group channels.

In addition to chat, internal communications tools typically support voice and video calls. Some internal communications tools also offer screen sharing, allowing users to present information during meetings or resolve problems as a group.

A few advanced tools may also provide project management features such as task management, making it easier for teams to collaborate on projects.

Channels can be used for group communications in Slack

Channels can be used for group communications in Slack

 

Common features of internal communications software

Text chat

Chat with one or more team members. Create active chat rooms (sometimes called "channels") for team members to communicate in.

File sharing

Share different types of files with one or multiple team members.

Conversation history

Maintain archives of individual and group conversations, and search for information in old chats.

Voice/video calls

Interact with team members via voice and/or video calls.

Meetings

Schedule meetings with team members and maintain individual and group calendars. Also, conduct meetings via group voice and/or video calls.

 

What type of buyer are you?

What a team of 20 people needs in an internal communications tool is very different from what a business of 5,000 people needs. Before you select a tool, it's important to understand your business needs and identify what type of buyer you are.

Buyers of internal communications software usually fall in one of the following three categories:

Small businesses with up to 50 peopleSuch businesses usually need an internal communications tool for basic tasks such as chats and sharing information and files. A cloud-based tool with minimal features will usually suit these businesses best. In addition, the per user per month pricing model of cloud tools suit the limited upfront investment viable for most small businesses.

Midsize businesses with 50 to 1,000 people: Such businesses usually have multiple teams (possibly at multiple locations) and need an internal communications tool that works for individual as well as group needs. In addition to sharing information and files, these businesses usually need to conduct meetings and presentations digitally. Therefore, these buyers should explore relatively advanced tools with features such as screen sharing and digital meetings. Cloud-based deployment with per user per month pricing will be suitable for most midsize businesses.

Large businesses with over 1,000 people: Like midsize businesses, such businesses have multiple teams (typically at multiple locations). However, their internal communications needs also include resolving issues and addressing complaints, in addition to sharing information and files. Therefore, they should explore tools with features that allow setting up an internal help desk as well as remotely raising complaints and troubleshooting issues. This buyer category can explore both cloud-based and on-premise tools. The former option is more suitable if scalability is the prime requirement while the latter is apt for users who want absolute control over their data.

 

Benefits of internal communications software

Internal communications software helps your team members communicate effectively with each other. Its benefits include:

Increased productivity: These tools help save time that would otherwise have been spent going back and forth in email trails or setting up meetings.

Reduce communication errors: These tools also help ensure that all team members are on the same page—they know what is going on, what they need to do, and where their teammates are on each project. This reduces the possibility of communication gaps and misunderstandings as well as possible day-to-day conflicts between team members.

Increased flexibility in workplace: With an internal communications tool in place, team members no longer need to be in the office to remain connected with their teammates. This makes it easier for them to work from home or other locations, as well as stay connected while traveling for work.

 

Key considerations when purchasing internal communications software

Choosing between multiple internal communications tools can be an overwhelming experience. However, keeping the following things in mind will make it easier to select one:

Don't confuse internal communications with project management: While features such as @mentions, tagging, and sharing files are present in both project management tools and internal communication tools, the two are very different. Project management tools help organize work whereas internal communications tools aid team members in communicating. Make sure you're clear about how you plan to use the tool, and evaluate the features accordingly.

Explore collaboration tools: Collaboration tools are designed to enable teams to work on common goals or objectives and share ideas, regardless of their location. Typically, these tools also offer features such as channels (chatrooms for team members) and private messaging, and can be used for internal communications. Before you choose an internal communications tool, explore collaboration tools and see if they more closely align with your needs.

Find a tool that complements your existing digital ecosystem: If you already have Microsoft Office 365 or Google Suite in place, you can explore the internal communications tools offered within these suites (Microsoft offers Teams and Yammer, and Google offers Hangouts and Meet). If you don't want to use one of these tools, make sure the one you choose works smoothly within your existing digital ecosystem and your team doesn't have to go out of their way to use it.

Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.