IT Management Software

Compare All IT Management Software

Filters

Apply Filters:

X

Your Industry

Your Company Size

Price

Sort by

Recommendations: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.
Reviews: Sorts listings by the number of user reviews we have published, greatest to least.
Sponsored: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button.
Avg Rating: Sorts listings by overall star rating based on user reviews, highest to lowest.
A to Z: Sorts listings by product name from A to Z.
Showing 1 - 20 of 150 products
Filters
Showing 1 - 20 of 150 products

Freshservice

Freshservice is a powerful IT Service Management solution from Freshdesk. This cloud-based system frees IT departments from clunky, server-based solutions, offering on-the-go mobility, powerful features, and flexible pricing....Read more

ManageEngine EventLog Analyzer

ManageEngine EventLog Analyzer is an on-premise log management solution designed for businesses of all sizes across various industries such as information technology, health, retail, finance, education and more. The solution prov...Read more

4.75 (4 reviews)

monday.com

monday.com, an award-winning collaboration and project management platform, helps teams plan together efficiently and execute complex projects to deliver results on time. monday.com team management and task management tool allows ...Read more

ManageEngine ADManager Plus

ADManager Plus is a web-based Active Directory (AD) management and reporting solution that helps AD administrators and help desk technicians handle day-to-day tasks. The solution can manage multiple user accounts in AD, Microsof...Read more

4.45 (44 reviews)

PRTG Network Monitor

Say hello to PRTG Network Monitor, our award-winning and all-inclusive monitoring solution. Let us start by telling you what PRTG is and can do. First and foremost, it is an on-premise and cloud-based network monitoring solution. ...Read more

ISL Light

ISL Online is a remote support solution for virtually all industry verticals including healthcare, information technology, universities, government, and banks. The solution supports Windows, Mac and Linux operating systems. It all...Read more

Atera

Atera is a cloud-based end-to-end IT management software solution geared to small to midsize businesses in the IT sector. It includes functionality for time tracking, expense tracking, billing and invoicing, help desk and knowledg...Read more

No reviews yet

Device42

Device42 is an asset management solution that enables IT administrators to track hardware, software, devices and networks. The key features includes automated data center management, service management, device discovery, asset tag...Read more

4.82 (49 reviews)

Avast Business Antivirus

Avast Business Antivirus is a computer security software that helps small and medium businesses detect and protect systems against cyber threats including ransomware variants and zero-day attacks. The platform enables administrato...Read more

4.61 (59 reviews)

Malwarebytes Endpoint Protection

MalwareBytes Endpoint Security is designed to provide businesses with layered threat defense, including "zero hour" exploit protection. Light on system resources and highly scalable, it can be managed from a single console....Read more

Software pricing tips

Read our IT Management Buyers Guide

Subscription models

  • Per employee/per month: This model allows you to pay a monthly fee for each of your employees.
  • Per user/per month: Users pay a monthly fee for users—normally administrative users—rather than all employees.

Perpetual license

  • This involves paying an upfront sum for the license to own the software and use it indefinitely.
  • This is the more traditional model and is most common with on-premise applications and with larger businesses.

Rated best value for money

ManageEngine ADAudit Plus

ManageEngine ADAudit Plus is a Windows auditing, security, and compliance solution. Key features include comprehensive logon auditing, detailed change monitoring, real-time risk alerting, and streamlined compliance reporting for A...Read more

4.26 (38 reviews)

Syxsense

Syxsense Manage is a cloud-based IT management and MSP software that allows administrators to configure and access in-network and out-of-network endpoints. Syxsense Manage allows service providers and IT professionals to discover ...Read more

4.60 (58 reviews)

Learn More

InvGate Assets

InvGate Assets is a hybrid IT asset management solution that caters to businesses across various industries. The solution can either be deployed on-premise or hosted in the cloud with features such as asset inventory management, ...Read more

4.67 (12 reviews)

Learn More

Netwrix Auditor

Netwrix Auditor is a security solution that helps organizations overcome compliance and operational challenges. Netwrix solutions empower you with total control over what's going on in your hybrid IT environment by delivering acti...Read more

Learn More

Igiko Management Tools

Igiko Management Tools is a suite of applications that helps businesses manage and monitor machines remotely through permission-based workflows. It allows domain administrators to configure permissions before the execution of oper...Read more

No reviews yet

Learn More

netTerrain DCIM

Designed as a data center infrastructure management (DCIM) solution, netTerrain DCIM provides businesses with the tools to visualize the entire infrastructure and optimize asset usage to increase efficiency across the center. netT...Read more

4.50 (6 reviews)

Learn More

Datadog

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Datadog's SaaS platform integrates and automates infrastructure monitoring, ...Read more

Learn More

ActiveBatch

ActiveBatch is a cloud-based and on-premise workflow management solution designed on helping businesses implement low-code IT workflow automation. The time it takes to manage workflow and business processes is cut in half with eve...Read more

4.59 (17 reviews)

Learn More

ConnectWise Manage

ConnectWise Manage is a managed service provider (MSP) solution that caters to businesses of all sizes across various industries such as marketing and advertising, finance, sales, hospitality and more. Key features include backup ...Read more

Learn More

OpCon

OpCon is a cloud-based workload automation platform, which helps businesses create workflows for recurring tasks processing across various operations, infrastructure or virtual environments. Features include Service Level Agreemen...Read more

4.75 (4 reviews)

Learn More

Popular IT Management Comparisons

Buyers Guide

Last Updated: December 15, 2021

Today, businesses rely on a variety of IT components—hardware (computers, network devices, etc.) as well as software (mobile apps, network software, etc.)—to support and streamline their operations. But tracking and managing these different IT assets can be a complex operation in itself.

That's where IT management software solutions come in. They help businesses effectively track and manage IT assets and operations (including security) from a central location. But choosing the right software for your business can be challenging; options on the market vary by features, deployment, integration capabilities, and more.

In this Buyers Guide, we'll help you better understand this market. Here's what we'll cover:

 

What is IT management software?

IT management software helps track the deployment of an organization's IT assets and manage its operations, such as performance, usage, and security, from a central location.

Dashboard feature in SolarWinds Service Desk

Dashboard feature in SolarWinds Service Desk (Source)

IT management software encompasses a wide range of applications, and its related products are generally available as suite solutions or as stand-alone tools.

Below, we discuss some of the key applications (some of them are also distinct software categories):

  • IT service management: Design, deliver, and manage all IT services including change management, configuration management, and incident management.
  • IT asset management: Manage technical, physical, and financial aspects of both software and hardware components, including their purchase, deployment, and disposal.
  • Network management: Configure, monitor, and troubleshoot network devices; enables administrators with privilege rights; and supports access controls to limit users to a network.
  • Help desk management: Solve IT incidents or issues by automating ticket assignment to the right support staff and tracking and managing the status.
  • Data management: Create and enforce policies for systematic storage, update, and retrieval of organizational data.

 

Common features of IT management software

Some of the common features provided by all types of IT management solutions include:

Alerts

Alert administrators about any unusual activity on networks or devices, any system failures, or deviation from the norm via email or pop-up messages .

Reports

Maintain network and system logs and generate reports that help to track IT system performance.

Dashboard

Provide a centralized view of how IT systems are performing and options to drill down to search for any specific information.

Remote access

Allow administrators to remotely access devices and databases to delete data, install applications, or monitor use.

Inventory management

Track and manage a list of all IT assets within the organization, such as owner details and number of years in use.

Knowledge base

Store and maintain a repository of all organizational IT information.

Self-service portal

Enable users to resolve IT service issues such as password resets without assistance, or create tickets to request services.

 

What type of buyer are you?

The IT management software you need will depend on the size and nature of your business and operational requirements. In this section, we look at three broad categories of IT management software buyers and some key attributes they should look for in the software.

  • Small businesses: Small businesses usually don't have full-fledged teams to manage and monitor IT assets and operations. They also don't have large budgets to spare. They should, therefore, consider IT management software that offers core capabilities such as systems monitoring, patch management, and asset management. Small businesses may also look at free and/or open source IT management software to meet their needs.
  • Midsize and large businesses: Midsize and large businesses with dedicated IT teams should look at purchasing IT management tools that offer centralized dashboards to track changes throughout the organization. Other capabilities that these buyers can consider include remote access, network management, help desk management, and data management.
  • Managed service providers (MSPs): These are third-party firms that remotely manage customers' IT infrastructure, networks, and/or end-user systems. They'll need to invest in high-end IT management software tools that offer all or most of the application capabilities. Remote monitoring and management, automated maintenance, and dashboards are some of the other features to look out for.

 

Benefits of IT management software

Using IT management software helps streamline IT operations and get centralized control. Other advantages of using IT management software include:

  • Better operational efficiency: IT management tools help to track and resolve tickets faster, identify nonperforming IT assets, and monitor systems and networks for any unusual activity.
  • Improves system reliability: IT management tools help you predict potential IT issues, take preventive actions, and reduce unplanned downtime.
  • Remote IT management: IT management software allows administrators to access, monitor, and control organizational IT assets from anywhere. This helps troubleshoot issues quickly and cost effectively.

 

Key considerations when buying IT management software

In this section we discuss some key decisions you'll need to make when buying IT management software.

  • Cloud-based vs. on-premise software: Cloud-based IT management tools are especially useful for small businesses as they require significantly lower upfront investment—there's no need to procure hosting hardware. Enterprises can choose between cloud-based and on-premise options based on the complexity of their IT ecosystem and security needs. While on-premise tools will grant greater control over network data and are considered more secure, cloud-based solutions will be scalable to match changing requirements.
  • Suite vs. stand-alone software: When choosing IT management software, you have the choice to decide between suites offering a wide range of IT management capabilities or tools that offer specific capabilities such as monitoring or configuration management. Weigh your different IT management requirements against the cost of the software before making this choice. Suite solutions may cost more than stand-alone software, but they save you the pain of deciding on multiple individual tools and then integrating them.
  • Integrations: Ensure that the IT management software you choose can integrate with the other tools you use for help desk management, network monitoring, patch management, or endpoint protection. Integrating with these tools will help you get a comprehensive picture of your entire IT operations as well as help you quickly resolve issues.

Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.