Portal Software

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Showing 1 - 20 of 93 products
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Showing 1 - 20 of 93 products

LiveAgent

LiveAgent is an online Help Desk platform for e-commerce businesses at the small and midsize level. The platform offers live chat application, ticket management, online self-service portals and change and license management, all a...Read more

Nasdaq Boardvantage

Nasdaq Boardvantage® is a board portal that helps companies of all sizes work better. Purpose-built to optimize the entire workflow of meetings, it is user-friendly and offers the resources of a global brand that is at the forefr...Read more

4.63 (64 reviews)

Bitrix24

Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, ...Read more

FileInvite

FileInvite is a cloud-based file transfer and document collection solution designed for small and midsize businesses. FileInvite provides file request management, document approvals, digital forms, pre-built templates, e-signature...Read more

4.74 (92 reviews)

OnBoard

Winner of Capterra’s Ease of use Badge, OnBoard is a board intelligence platform that simplifies board meeting management and empowers more informed decision-making, more secure remote meetings, and real-time accessibility from an...Read more

Moxo

Engaging end-users with a one-stop digital experience, Moxo is a cloud-based business interaction management solution that enables businesses to create a branded portal to maintain continuous connection with internal teams and ext...Read more

4.07 (15 reviews)

Confluence

Confluence is a project management solution that enables organizations to create, collaborate, organize and review project documents. The system offers both cloud-based and on-premise deployment. Confluence’s editor feature a...Read more

eJeeva Dealer Portal

eJeeva Dealer Portal is a cloud-based e-commerce website portal designed for wholesale distributors of all sizes in manufacturing, distribution and retail. It offers content management, document management, file sharing and search...Read more

0.00 (1 reviews)

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Jostle

Jostle is a cloud-based collaboration and social networking solution that helps businesses share news, align teams, invite participants, and recognize contributions. The platform allows employees to discuss topics and share their ...Read more

4.25 (53 reviews)

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MyHub

MyHub is a cloud-based intranet and knowledge management solution that is suitable for businesses of all sizes. It is industry agnostic and serves clients globally. The key features of MyHub are intranet setup and management, site...Read more

4.79 (33 reviews)

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Software pricing tips

Read our Portal Buyers Guide

Subscription models

  • Per employee/per month: This model allows you to pay a monthly fee for each of your employees.
  • Per user/per month: Users pay a monthly fee for users—normally administrative users—rather than all employees.

Perpetual license

  • This involves paying an upfront sum for the license to own the software and use it indefinitely.
  • This is the more traditional model and is most common with on-premise applications and with larger businesses.

Rated best value for money

Bloomfire

Bloomfire's full suite of features help companies create and implement effective training practices. With complete mobile capability and an emphasis on being user-friendly, Bloomfire is a sleek and intuitive CRM solution....Read more

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Noodle

Your Intranet Search is Over! Noodle is the All-In-One, Intranet Team Communication Platform. Noodle provides a wide array of functionality. Local or Cloud Deployment, Role Based Permissions, 14 Integrated Applications, Forms...Read more

4.35 (31 reviews)

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Quip

Quip is a cloud-based project management and task collaboration solution that help users work together and communicate without emails. Users can create and edit spreadsheets, documents and checklists in the system, and team member...Read more

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Directorpoint

Directorpoint is a cloud-based portal solution designed for boards of directors and executive teams. It is suitable for small, midsize and large organizations, nonprofits and charities. Directorpoint helps users manage commit...Read more

4.60 (5 reviews)

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LumApps

LumApps is a cloud-based Employee Experience Platform built to enhance both Google Workspace and Microsoft 365. LumApps offers tools for managing and sharing employee information, social feeds, and collaborative environments. Lum...Read more

4.16 (38 reviews)

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IC Source

IC Source is a cloud-based and on-premise solution designed to help businesses manage internal communications through content sharing, employee connectivity, collaboration and networking. Key features include knowledgebase managem...Read more

4.68 (37 reviews)

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Huddle

Huddle is a cloud-based project management solution that help project teams in businesses across various industry verticals to manage different components of projects and collaborate with other team members. Key features include f...Read more

4.35 (46 reviews)

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Magentrix

Magentrix extends your CRM for partner relationship management (PRM) portals and customer portals. Deliver content, share information and engage your partners and customers with a completely customizable and branded portal that ma...Read more

4.71 (24 reviews)

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Impartner PRM

Impartner PRM is a cloud-based channel management solution which helps businesses manage and optimize channels. The software integrates with Salesforce and other CRMs to handle selling, marketing and assessing clients’ performance...Read more

3.50 (2 reviews)

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MangoApps

MangoApps is a unified employee experience platform that combines intranet, training, teamwork, and content management into a single dashboard and workspace. Our user-friendly, infinitely customizable approach fits into the way yo...Read more

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Popular Portal Comparisons

Buyers Guide

Last Updated: August 09, 2021

Your business doesn’t operate in a bubble, so why should your business software? Depending on who you ask, different parties related to your organization are going to have drastically different needs with regards to your internal systems and information.

For example, if you have an ad agency on retainer, they need easy access to your marketing materials. Your distributors, on the other hand, need to be able to look up important product information at a moment’s notice. Employees need a comprehensive intranet to collaborate and direct themselves to various applications, while customers require a more tailored interface to do things like create an online account and submit support tickets.

If you’re having trouble curating the online experience for different user groups, consider investing in portal software. These applications can help you customize the “entryway” to your enterprise business systems.

In this Buyer’s Guide, you’ll learn what portal software is, common functionality, pricing information and more.

Let’s get started:

What Is Portal Software?
Common Functionality of Portal Software Systems
Benefits of Portal Software
How Much Does Portal Software Cost?
Additional Portal Software Resources

What Is Portal Software?

Portal software allows companies to customize the digital gateway through which different types of users access enterprise software systems. If first impressions matter (and they do), portal software helps your business make a great one on employees, customers, business partners and more.

Portal software is somewhat of a catch-all term for a variety of different software systems that cater to the needs of different end users. Here are some common examples:

  • Employee portals, or intranets, allow workers to share and discuss information, read company announcements and log into different internal business applications.
  • Customer portals allow patrons to create an online account, search through your knowledge base, pay bills and submit service requests.
  • Client portals allow external users to securely access internal digital files, information and tools.
  • Patient portals are designed for medical practices so patients can log in and perform tasks related to scheduling, billing and more.
  • Board portals or board management software helps businesses with all aspects of corporate governance such as scheduling, content sharing, and other features.
  • Web portal software helps businesses collate information from multiple sources together to provide employees, customers and suppliers with a single access point to all information.
Company intranet in MyHub

 

Company intranet in MyHub

 

Portal software is somewhat of a catch-all term for a variety of different software systems that cater to the needs of different end users. Here are some common examples:

  • Employee portals, or intranets, allow workers to share and discuss information, read company announcements and log into different internal business applications.
  • Customer portals allow patrons to create an online account, search through your knowledge base, pay bills and submit service requests.
  • Client portals allow external users to securely access internal digital files, information and tools.
  • Patient portals are designed for medical practices so patients can log in and perform tasks related to scheduling, billing and more.
  • Board portals or board management software helps businesses with all aspects of corporate governance such as scheduling, content sharing, and other features.

Common Functionality of Portal Software Systems

Though web portal software can have wildly different functionality depending on the intended end user, there are a number of common core features that tie these systems together:

Software integration Integrate with other internal software systems (ERP, EMR, CRM) so users can access necessary functions securely through the portal.
Single sign on (SSO) Users create a unique login and password to access a number of separate platforms at once.
System directory Point users in the right direction for different business applications and functions.
Custom user permissions Group users together and control the information and tools that each group can access.

Benefits of Portal Software

When implemented properly, portal software can offer a slew of benefits to different organizations. If you’re having trouble convincing higher-ups to invest in a dedicated web portal system, consider throwing these benefits in your business case:

  • Portal software saves precious time. According to a 2016 survey by Adobe, white-collar workers in the U.S. spend an average of 4.1 hours a day reading and answering emails. If you’re constantly emailing back-and-forth with customers or business partners, portal software can alleviate a lot of this workload by empowering users to find information or troubleshoot issues themselves.
  • Portal software improves business relations. Self-service doesn’t just benefit internal users. In a Software Advice survey, we found almost three-quarters of customers first search for answers online when they encounter a problem. Another survey by ZenDesk adds that two-thirds of customers prefer self-service over speaking to a company representative. Implementing self-service capabilities through portal software can let customers, clients, employees and more solve problems using their preferred method. This can eliminate inconveniences and improve relations.

What Consumers Do First When They Have Questions for a Company

Source: How a Customer Self-Service Portal Improves Customer Experience
Source: How a Customer Self-Service Portal Improves Customer Experience
  • Portal software strengthens security. Handing external users access to sensitive internal materials is always a scary proposition, and user permissions preset in central business systems aren’t always up to the task of alleviating fears. Often times, these permissions can be too lax (giving users access to capabilities/information they shouldn’t have) or too restrictive (not allowing end users to do what they need). With portal software, companies get more options with regards to user access in order to better customize permissions for different groups and strengthen security.

How Much Does Portal Software Cost?

How much a specific portal software system costs and how often your business has to make payments depends on your preferred method of deployment. There are generally two different types of deployment models for portal software with different pricing structures:

  • With an on-premise deployment, you pay one large fee upfront to host the software on your own servers. Portal software vendors typically offer different pricing tiers depending on how many users you’ll need (one tier for 2,000 users, one for 5,000, etc.). This upfront fee can range anywhere from $10,000 to more than $100,000.
  • With a software-as-a-service (SaaS) deployment, you pay a month-to-month subscription fee for the vendor to host the software on their own servers for you to access via a web browser. In this model, the subscription fee is often based on each individual user your system has and can range from $5 to $15+ per user per month.

There may be other costs associated with your portal software as well, for things like setup, training or support. It’s important to note, however, that neither deployment option is necessarily better or cheaper than the other in most cases. Our Total Cost of Ownership Calculator shows that costs for each option tend to equal out over time.

Additional Portal Software Resources

The information found in the Buyer’s Guide is just a starting point. If you want to learn more about portal software, here are a few resources that can help:

  • Find out what the best patient portals have in common. If you’re a medical practice overwhelmed by patient portal options, this helpful article talks about top features, implementation tips and more.
  • Learn how portal software can improve the customer experience. We’ve barely skimmed the surface on how portal software can benefit your customers. This in-depth article goes into more detail on how these systems are crucial to the online customer experience.