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An increasing number of businesses are moving towards the remote workforce model to lower employee costs and improve productivity. Remote work policies engage employees by offering the flexibility they desire as well as reduce office-related operating expenses for businesses. They also help ensure business continuity during periods of disruption caused by crisis situations such as the COVID-19 outbreak.
Despite these advantages, there are some inherent challenges associated with remote working. Data security, employee collaboration, and monitoring top the list. Remote work tools help businesses deal with these challenges. They not only allow employees to collaborate effectively but also help businesses manage operational aspects, such as data security and software deployment.
Here's what we'll cover:
Remote work software is a set of tools that helps businesses ensure the smooth execution of remote work. It includes a range of software solutions that enable remote working such as project management (manage projects remotely), file sharing (share documents across teams), and IT management (manage software subscriptions and data security). These tools can be remotely managed by software administrators and accessed by employees from any location.
Remote support in ISL Online (Source)
They are different types of remote work solutions. We’ve listed the key types in the table below.
Project management | Lets users track and manage projects from conception to completion. Users can create tasks, assign them to team members, and track progress using dashboards and Gantt charts. |
Collaboration | Allows users to communicate with team members via emails, instant messages, chats, and voice and video calls. |
Time tracking | Records the time spent by employees on assigned tasks. This functionality is particularly helpful for businesses that pay employees or bill clients by the hour. |
File sharing | Allows users to upload and sync files on cloud storage platforms and share them across teams. |
Video conferencing | Lets users communicate with team members and clients via online video conferences. |
Help desk | Helps users manage service requests from employees with the assistance of ticketing and issue tracking functionalities. |
IT management | Allows IT teams to manage the allocation, setup, and deployment of software and hardware assets. It also helps manage the business-wide deployment of data security tools such as firewalls and antivirus. |
Based on business setup and requirements, there are two types of software buyers:
There are many benefits of using remote work software. In this section, we’ve highlighted the key benefits to build a strong case for investing in these systems.
Following are the key points to consider when investing in a remote work solution:
Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.