Review Management Software

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Recommendations: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.
Reviews: Sorts listings by the number of user reviews we have published, greatest to least.
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Avg Rating: Sorts listings by overall star rating based on user reviews, highest to lowest.
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Showing 1 - 20 of 120 products
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Showing 1 - 20 of 120 products

justLikeAPI

justLikeAPI is a single-point service for scraping reviews and other review-related data from some of the most complicated websites. Its users can save a lot of time and money by not having to deal with dozens of different review ...Read more

5.00 (1 reviews)

Reputation Studio

Reputation Studio is a review management solution, which helps businesses monitor and analyze client reviews from multiple channels such as marketplaces, websites, application stores, social media platforms and more. Administrator...Read more

4.67 (3 reviews)

Influitive

Influitive is an engagement and advocacy software that helps organizations manage a group of "on-demand" advocates. Influitive AdvocateHub’s features include engagement of advocates with targets and interactive challenges, ex...Read more

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Clarabridge

Clarabridge CX Analytics is a cloud-based business intelligence platform that allows users to analyze and pull insights from various sources including social media channels, review sites, surveys and more. Clarabridge CX Anal...Read more

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Webex Experience Management

Webex Experience Management (formerly known as CloudCherry) is a cloud-based customer relationship management (CRM) that helps brands track and improve customer engagement by mapping customer journeys, collecting omni-channel feed...Read more

4.16 (19 reviews)

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TurnTo

TurnTo is a cloud-based client content suite with modules for online retailers which provides ways of gathering surveys and evaluations. Primary features of the software include automated SKU matching, visual CMS, SEO, a knowledge...Read more

4.67 (3 reviews)

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CustomerGauge

CustomerGauge is a customer experience solution, which helps businesses calculate net promoter score (NPS), predict churn rates and collect and organize customer feedback. It enables CX teams to embed review requests in survey cam...Read more

4.82 (11 reviews)

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DoctorConnect

DoctorConnect is a cloud-based medical solution that helps health care professionals manage their daily operations and interactions with patients. Key features include automated appointment reminders, surveys, reputation managemen...Read more

4.82 (45 reviews)

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Djubo

DJUBO StarSight is a cloud-based reputation management solution that caters to hospitality businesses of all sizes and offers tools for review generation, review monitoring and competitor analysis. DJUBO StarSight’s dashboard...Read more

4.56 (50 reviews)

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HappyFox Help Desk

HappyFox is a unique system designed to simplify and streamline the client support process, with a ticket organization feature that lets client support members sort requests according to priority, improving response times....Read more

4.58 (86 reviews)

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Software pricing tips

Read our Review Management Buyers Guide

Subscription models

  • Per employee/per month: This model allows you to pay a monthly fee for each of your employees.
  • Per user/per month: Users pay a monthly fee for users—normally administrative users—rather than all employees.

Perpetual license

  • This involves paying an upfront sum for the license to own the software and use it indefinitely.
  • This is the more traditional model and is most common with on-premise applications and with larger businesses.

Rated best value for money

Feefo

Feefo is a cloud-based reputation management platform that provides toolkits to develop insight into customer behavior and sales potentials. Feefo’s key features include campaign management, SMS, net promotions, review collec...Read more

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iCONECT

iCONECT-XERA is an eDiscovery platform that allows users to manage reviews with clustering, statistical sampling and more. It supports multiple language, and it is accessible via multiple browsers, so users can review native files...Read more

4.60 (10 reviews)

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Grade.us

Grade.us is a cloud-based review and reputation management solution designed for businesses of all sizes. It offers feedback collection, multi-channel management and campaign management within a suite. Users can collect customer ...Read more

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Helprace

Helprace is a cloud-based customer relationship management (CRM) solution that helps businesses manage interactions with existing and potential customers. The solution features a personalized help desk (HD) and user feedback porta...Read more

4.71 (7 reviews)

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iPerceptions

iPerceptions is a cloud-based customer experience platform for midsize to large scale enterprises. Key features include custom surveys, activity tracking and customer engagement. iPerceptions helps marketers collect and analy...Read more

4.50 (2 reviews)

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IdeaScale

IdeaScale is a cloud-based idea management platform that manages all processes of idea innovation via crowdsourcing, from launching ideas among community members to collating feedback, review and final implementation. Key fea...Read more

4.61 (28 reviews)

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Medallia Experience Cloud

Medallia is a text analytics solution that uses AI and machine learning technologies to enhance customer, employee and product experiences by detecting user patterns, needs and behaviors. It allows administrators to set up organiz...Read more

4.46 (28 reviews)

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Oracle Service

Oracle Service is a best-of-breed customer experience solution. It is designed to automated customer service processes for B2B, B2C, and field teams with its foundational and patented time-based, predictive, and self-learning tech...Read more

4.38 (8 reviews)

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Yext

Yext is a hosted search-as-a-service platform that empowers businesses to build frictionless digital experiences wherever consumers look for answers. At the foundation of our platform is a Knowledge Graph, a brain-like database t...Read more

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UserVoice

UserVoice is a product feedback management solution that collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback for product teams. With a customizable feedback portal, in-a...Read more

4.23 (66 reviews)

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