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In a collaborative business setup, employees have to communicate with, not only their own teammates, but also members of other teams. Any miscommunication or delay in communication can result in poor collaboration and missed project deadlines.
Team communication software equips businesses with the tools required to ensure effective communication among employees. It allows team members to exchange messages, share files, and connect via audio and video calls.
Since there are several team communication software tools available on the market, it can be difficult for buyers to find the right solution. To help with product selection, we’ve created a buyers guide that includes important information required for making a purchase decision.
Here's what we'll cover:
Team communication software is a type of software that lets users collaborate with their team members via direct messages, group chats, and audio and video conferences. It allows users to perform the following functions:
In this section, we’ve listed some of the common features of team communication software. Identify features required for your business, and select a solution accordingly.
File sharing | Use a drag-and-drop interface to share files, or send files as attachments. |
Internal chat | Communicate with teammates using a business-wide internal chat tool. |
Video conferencing | Connect with team members via video calls. Send invites and add multiple colleagues to these calls. |
Screen sharing | Share your desktop screen with teammates for online presentations, collaboration, or other business purposes. |
Group messaging | Create message groups to discuss projects and tasks, and share related updates. |
Based on number of employees, most buyers can be divided into the following two types:
Understanding the key benefits of team communication software will help you build a strong case for investing in one.
Here are some key trends impacting the team collaboration software space:
Note: The application selected in this article is an example to show a feature in context and isn’t intended as an endorsement or recommendation. It has been obtained from sources believed to be reliable at the time of publication.