
Hotjar
Userlytics is a cloud-based remote user testing and research platform, which helps businesses gain insights into user's journey by recording screen of test participants as they interact with websites, web or mobile applications, p...Read more
OptimalSort is a user testing solution that helps businesses register participants, conduct surveys, and analyze results to optimize user experience across business websites. With the card sorting methodology, study participants c...Read more
UsabilityHub is a user testing and research platform designed to help businesses conduct tests and collect user feedback to assess the performance of websites or applications. Professionals can use the dashboard to access project ...Read more
UserTesting is a customer experience platform that helps businesses create tests to collect feedback about launched products and marketing operations. It enables professionals to build custom tests using a drag-and-drop interface,...Read more
Optimizely is a cloud-based marketing solution that helps product teams test, modify and deploy customer-oriented digital experiences. The experimentation platform allows businesses to make data-driven decisions and implement pers...Read more
Pyxis Insights UI/UX testing is a platform designed to provide businesses with all user research solutions under one roof. Pyxis Insights UI/UX Testing is a 360-degree user research tool, which empowers brands by enabling them to ...Read more
If your business is involved in developing websites, software solutions, mobile apps, or any other product, you must already know the importance of user testing. User testing is the process of getting your product’s prototype tested by a group of target users. These users check if the product design is user-friendly, if engagement is as expected, and if the product is functioning the way it should.
The insights shared by the test subjects are then used by the development team to iron out chinks in design, user experience, and functionality before releasing the final product. But user testing can be time-consuming and complicated to manage on your own, especially if you have a small team.
User testing software helps streamline the process by offering features such as remote user testing, mobile user testing, app testing, surveys, and reporting. There are many user testing tools available on the market, but one size doesn’t fit all. This buyers guide has all the information you need to choose the right software for your business.
Here's what we'll cover:
User testing software, also known as usability testing software, is a software tool that allows businesses to test a new product, such as a website or mobile app, with a sample set of target users before launching it in the market. It collects user behavior data to help businesses understand if real customers would be able to use the product easily.
The software lets companies test if their product’s application design is user-friendly, if features are working correctly, if any links are broken, and if the product is capable of meeting its goals. Usability test data is used by designers and developers to make changes in the prototype and release a final product that is more in line with customer expectations.
Screen sharing and recording a testing session in UserTesting (Source)
These are the common features most buyers seek when purchasing a user testing software solution:
Usability testing |
Test the design of websites, apps, wireframes, and product prototypes with a sample set of target users. Check if users are experiencing any issues, and fix the problem areas before releasing the final product. |
Quantitative metrics |
Access quantitative data to monitor and compare the performance of usability tests. Track parameters such as revenue, click-through rates, visitor counts, and conversion and bounce rates. |
Video recording |
Video record live usability testing sessions. Capture screen interactions and audio as subjects go through the product and its user interface. |
Surveys and feedback |
Run surveys to get feedback from target users. Surveys can have different types of questions, including multiple-choice, rating scales, and open-ended. |
Test summary |
Get a summary of the testing activities completed by test subjects, as well as their final results. Share the test summary with your team and stakeholders for final tweaks and approvals. |
User segmentation |
Check which users are eligible for testing products based on parameters such as age, gender, country, language, and level of web experience. |
Before you start evaluating software options, you'll want to know which buyer category you belong to. Most buyers of user acceptance testing software fall into one of these categories:
Let’s go through some of the key benefits of purchasing a usability testing solution for your business:
Listed below are some key considerations to keep in mind when purchasing a user testing tool.
Note: The application selected in this guide is an example to show a feature in context and is not intended as an endorsement or recommendation. It has been taken from sources believed to be reliable at the time of publication.