Recommendations: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. Reviews: Sorts listings by the number of user reviews we have published, greatest to least. Sponsored: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button. Avg Rating: Sorts listings by overall star rating based on user reviews, highest to lowest. A to Z: Sorts listings by product name from A to Z.
GoFrugal POS is a hybrid point of sale (POS) solution that helps retailers across various industries, to manage their distribution and billing routines and automate financial transactions. The solution can be deployed either on-pr...Read more
Intelligent Pharmacy Software (IPS) was developed by pharmacists for pharmacists to address the needs and challenges presented in the independent pharmacy market. Since 2008, it has been IPS' mission to provide the most complete, ...Read more
PrimeRx by Micro Merchant Systems is a hybrid pharmacy management solution designed for independent retail pharmacies, drug store chains, long-term care facilities, physician offices and more. The solution can either be deployed o...Read more
WinRx is an on-premise pharmacy management solution designed for the independent pharmacy environment. Features include adherence monitoring, medication therapy management, inventory management, claim reconciliation and more.
Medicin Pharmacy Management Software helps pharmacists manage pharmacies effectively. It also enables pharmacists to manage purchases, purchase returns, sales, sale returns, short items and overall businesses. The solution is full...Read more
ZibMEDS is a cloud-based software designed to help pharma companies manage customers' orders and streamline administrative operations on a centralized platform. The white-labeled platform enables pharmacists to receive uploaded pr...Read more
Epicor retail POS and business management solutions are designed to help independent retailers work smarter, not harder. With more than 45 years of experience built-in, Epicor retail solutions help retailers in nearly 8,000 locati...Read more
Abacus Pharmacy Plus is a pharmacy software that helps businesses in the healthcare sector process prescriptions and create purchase orders. Administrators can add patient details and transmit online claims on a unified interface....Read more
Cerner's PowerChart Ambulatory EHR is a hybrid EHR solution that caters to clinicians in hospitals and ambulatory facilities. PowerChart is designed to help with multi-entity electronic medical record creation. This solution can b...Read more
Healthcare Relationship Cloud by hc1 is a healthcare-specific CRM solution designed to increase communication between doctors and patients. It offers sales automation, channel management, and more within its suite....Read more
QS/1 Pharmacy Management Systems is a suite of apps that includes NRx and ShipRx. It is designed to handle the pharmacy operations of retail chains and independent stores.
The software includes prescription processing workflows,...Read more
DrFirst, the medication management leader in the industry for over 21 years pioneered EPCS with DEA, myBenefitCheck (Real-Time Benefit Check), and artificial intelligence in the field of medication management. DrFirst is always in...Read more
VIP Pharmacy Management System is designed to help businesses of all sizes handle orders, inventories, electronic prescriptions, accounting and more on a centralized platform. The application enables stakeholders to conduct Medica...Read more
PrimeCare is specifically developed to cater to the needs of long-term care pharmacies serving skilled mental health or assisted-living facilities. The software has the capacity to handle high volume transactions from health facil...Read more
ECP eMAR is an electronic Medication Administration Record solution, which enables daycare centers, assisted living facilities and pharmacies to streamline risk mitigation, document follow-ups and medical charting, among other pro...Read more
Alfa POS is a POS software designed to help retail and distribution businesses manage and streamline daily sales, purchasing, inventory, finances and customer management. The integrated application offers financial tools, such as ...Read more
Vizient is a hospital management solution that helps businesses in the healthcare industry streamline clinical, analytics, vaccination and supply chain operations. It enables medical professionals to automate billing, regulatory c...Read more
Vial Label Printing by Xtract enables pharmacies, ENT and allergy clinics, hospitals, and other medical institutions to generate vial labels for specific patients to manage inventory and allergy immunotherapy processes. The platfo...Read more
Helix Core is a version control solution that enables businesses to monitor and manage changes across videos, binary files, IPs, codes and other digital assets via a unified portal. The application helps development teams to colla...Read more
FDS is a cloud-based solution that lets pharmacies across healthcare centers and communities manage prescriptions, claims, compliance, health and wellness programs, medication adherence and more. It includes a claims reconciliatio...Read more
Pharmacy software is used by drug stores to simplify and automate prescription processing. It's similar in many ways to a traditional point of sale (POS) system, but with specialized functionality specific to the pharmaceutical industry, enabling pharmacies to manage inventory and fill prescription with maximum efficiency.
As the health care industry continues to grow in size and complexity, running a pharmacy business has become increasingly difficult and competitive. Despite shrinking profit margins, pharmacists are expected to be able to offer knowledge and advice to customers and ensure excellent customer service while also adhering to complex regulations and continuing to drive profitability.
The challenges are often even greater for multi-store pharmacy owners, as they have a number of responsibilities, including:
Managing multiple teams
Ensuring all necessary paperwork is completed
Managing inventory levels
As such, many seek out a dedicated pharmacy management solution to help run their daily operations.
We’ve created this guide in order to help pharmacists better understand the pharmacy software market, so they can make an informed decision about what solution is right for their business.
Common Features of Pharmacy Software
Most pharmacy management solutions offer much of the same features and functionality as a retail point of sale (POS) solution. They also include features that are specialized to the pharmacy business.
This feature enables pharmacy stores to automatically refill clients’ prescribed medicines during a specified period, before they run out.
Bar code scanning
This feature enables the ability to scan barcodes to ensure accurate pricing and label tracking while preventing human errors associated with medication handling.
This feature creates printable barcodes to fulfill prescription labelling requirements.
This feature enables pharmacy owners to receive electronic prescriptions directly from patients’ medical practitioners, thus avoiding the need for handwritten prescriptions and helping to speed the process of filling prescriptions.
This feature enables users to optimize and manage inventory levels to ensure they remain at capacity while minimizing inventory costs by making sure only those medications that are necessary are in stock.
Point of sale (POS)
This feature helps sales clerks ring-up customers and process payments. Ensures cashiers charge the correct amount, adjusts inventory and prints receipts.
This feature enables pharmacists to process single or multiple prescriptions simultaneously. It can also help reduce manual overhead activities while tracking inventory levels.
Rx image scanning
This feature enables pharmacies to scan, read and store hard copies of prescriptions. In addition, it reduces the need for filing manual prescriptions and retrieving paper prescriptions.
Reporting tools can identify slow to sell products and send automatic notifications if inventory levels drop to a certain level. This feature also analyzes business performance by monitoring specific metrics such as inventory levels, operational efficiency and customer satisfaction levels.
Benefits of Pharmacy Software
Pharmacists and drug store owners can realize numerous benefits by adopting a pharmacy management solution, including:
More streamlined, automated workflows. Pharmacy software systems can eliminate potential processing errors, automates purchasing and reduces the amount of time spent on manual tasks. Features, such as POS, image scanning and e-prescribing, automate the tasks of payment processing, data entry and prescription processing—all of which can improve an organization’s operational efficiency. In addition, pharmacy management software enables pharmacists to plan and distribute staff rosters and assign and monitor working hours to ensure the business is adequately staffed at all times.
Providing better customer service. Pharmacy management software systems help druggists provide more comprehensive knowledge and advice to customers by suggesting appropriate generic substitutes for prescriptions. These generics have the same anatomical therapeutic chemical (ATC) code, yet are fare less costly for patients. Pharmacy solutions also enable pharmacists to run marketing campaigns and loyalty programs as well as send automatic notifications for refilling medications, so customers can stay on top of their prescriptions.
Ensure complete coverage of business operations. Pharmacy software systems are designed to manage every part of a pharmacist’s business, from inventory management to maintaining regulatory compliance. Moreover, these tools provide helpful features that are essential for running a retail business, including advance expiry alerts, automated sales operations and purchase tracking.
Analyze business performance. Detailed reports provide pharmacy owners with performance insights, so they have access to both real-time and historical tracking in key performance areas. Many pharmacy solutions also enable customized reports and data visualizations using integrated business intelligence tools.
What Type of Buyer Are You?
Single-store retail pharmacy owner. These are independent medicine stores where owners typically have complete control over all managerial and operational decisions. Such independent stores often seek solutions that will enable them to adopt new regulations, reduce paperwork, increase operational efficiency and gain ground on their competitors.
Multi-store/multi-location pharmacy owner. The requirements and challenges of multi-store retailers are considerably greater than those of single-store retailers. Their primary requirement is to manage teams and operations from a central location, which means that features such as inventory management and real-time information sharing become pivotal in monitoring operational efficiency and consistency from one location to the next.
Specialty pharmacy owner. A specialty pharmacy operates differently than a traditional pharmacy retailer. The supply chain and logistics required for the handling and processing of specialty drugs also typically comes with increased compliance and regulatory measures that one must follow. Such buyers often seek out solutions that have a greater degree of customization in order to allow for these nuances.
Market Trends to Understand
Mobile applications. Mobile applications enhance customer accessibility and enable pharmacists to receive orders and accept payments from clients’ mobile devices. Such applications also enhance customer convenience by enabling pharmacists to process orders or refill inventory on-the-go. Clients can also opt for automatic refills and share e-prescriptions through these applications.
Software-as-a-Service (SaaS). Cloud computing has impacted numerous industries, including health care, and cloud adoption rates are higher among small and midsize businesses (SMBs). According to Forbes, 78 percent of U.S. SMBs will adopt cloud computing by 2020. Cloud-based pharmacy solutions can not only reduce capital investment and provide agility when it comes to digital infrastructure, but also make it easier for pharmacy owners to launch and manage multiple locations.