Spa Software

Spa management software is technology that providers streamline appointment management tools, such as online booking, as well as marketing and automation capabilities that help spas attract and retain customers.

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Showing 1 - 20 of 84 products
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Showing 1 - 20 of 84 products

ZENOTI

Zenoti is a cloud­-based business solution used by spas, salons, med spas, yoga, and fitness studios of all sizes. Business features include appointment scheduling, billing, marketing, inventory, payroll, and configurable repo...Read more

ChiDesk

ChiDesk is an online booking and operations management software for spas and salons. The cloud-based platform allows businesses to manage appointments, record and track sales, manage employees, strengthen client relationships, sch...Read more

4.59 (22 reviews)

SimplyBook.me

SimplyBook.me is a cloud-based scheduling solution designed for service businesses in multiple industries. It provides a booking site so that users can accept online bookings, collect client feedback to optimize revenue and servic...Read more

MioSalon

MioSalon is a cloud-based appointment scheduling solution designed for salons and other businesses in the health industry. Key features include SMS alerts, appointment booking, point of sale (POS), customer loyalty management, dat...Read more

4.73 (15 reviews)

Mindbody

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and ma...Read more

BookSteam

BookSteam is an online appointment scheduling solution. It offers business and customer-facing functionality so that customers/clients can schedule appointments online, while businesses can manage these appointments on the backend...Read more

4.63 (79 reviews)

Harbortouch POS

Harbortouch is a restaurant POS system designed to help small and midsize businesses manage inventory, promotions and employees on a centralized dashboard. The platform enables administrators to gain insights into sales reports ac...Read more

1.71 (92 reviews)

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Versum

Versum is a cloud-based salon management solution that helps manage daily operational tasks. It is suited for businesses of various sizes and can be accessed from internet-enabled devices, including smartphones and tablets. V...Read more

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Timely

Timely is a cloud-based appointment scheduling solution that caters to individual professionals and small and mid-size businesses, including beauty salons, hair salons, health clinics, massage therapists and personal trainers. U...Read more

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Salon and Spa Ultimate

Salon Ultimate is a cloud-based salon and spa management solution that is also available for on-premise deployment. It enables owners to manage front desk operations and automate daily salon activities such as appointment booking,...Read more

4.79 (19 reviews)

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Software pricing tips

Read our Spa Buyers Guide

Subscription models

  • Per employee/per month: This model allows you to pay a monthly fee for each of your employees.
  • Per user/per month: Users pay a monthly fee for users—normally administrative users—rather than all employees.

Perpetual license

  • This involves paying an upfront sum for the license to own the software and use it indefinitely.
  • This is the more traditional model and is most common with on-premise applications and with larger businesses.

Rated best value for money

Insight

Insight is a salon and spa management solution that offers online booking, staff management and automatic notifications within a suite. The product is available both in cloud-based and on-premise deployment options. Insight a...Read more

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Square for Retail

Square for Retail is a cloud-based point of sale (POS) and retail solution for all retailers. Key features include inventory management, customer relationship management, reporting and employee management. The solution comes with ...Read more

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Wylie

Wylie is an all-in-one HIPAA compliant, cloud-based Med Spa management solution with integrated online booking and eCommerce. Appointment scheduling, custom digital forms & EMR, before and after pictures, membership and package ma...Read more

4.61 (46 reviews)

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Booksy

Booksy is a cloud-based appointment booking solution for hairstylists, barbers, salons and spas. It offers appointment scheduling, calendar management, online payments and marketing management functionalities within a suite. Andro...Read more

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SalonTarget

SalonTarget is a cloud-based salon management platform suitable for businesses of all sizes. It offers booking, client management, a product catalog, client reminders and more. SalonTarget’s Queue screen lets users view clint...Read more

5.00 (12 reviews)

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MassageBook

MassageBook is a spa management software, which helps massage therapists create websites and manage online booking schedules via Google Calendar in a unified dashboard. It allows managers to create a business page on Facebook incl...Read more

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Envision Salon & Spa

Envision Salon is a cloud-based salon management solution that provides hair salons, nail salons and spas with tools and functionalities to manage their staff, booking, inventory, client interactions and more. Envision Salon ...Read more

3.75 (20 reviews)

13 recommendations

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Envision MedSpa

Envision MedSpa is a cloud-based medical spa management solution that offers service providers, various tools and functionalities to manage the charting, marketing and reporting routines and interactions with their clients. Key fe...Read more

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Rosy

Rosy Salon Software is a cloud-based salon and spa management solution designed for small and midsize businesses. It offers client scheduling, point-of-sale, inventory management, reporting and marketing within a suite. The produc...Read more

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GlossGenius

Ready to stand out? Give your business the ultimate glow-up with GlossGenius. The only smart, stylish booking app made to help beauty and wellness pros shine, GlossGenius is the industry’s #1 all-in-one solution. It’s built from...Read more

4.67 (36 reviews)

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Buyers Guide

Last Updated: March 14, 2022

Here’s what we'll cover:

What Is Spa Management Software?
Common Features of Spa Software
Benefits of Adopting Spa Software
Spa Software Buying Tips for New Buyers

What Is Spa Management Software?

Spa management software is technology that providers streamline appointment management tools, such as online booking, as well as marketing and automation capabilities that help spas attract and retain customers.

But, choosing the best software with the right features for your spa business can be a daunting task. That’s why we’ve put together the following information on common spa software features, benefits of spa scheduling software and general buying tips for selecting your new system. You can use this buyer’s guide, along with user reviews and discussions with vendors, to find the best system for your operation.

 

Common Features of Spa Software

There are many moving parts that make up even the simplest spa business, and software suites provide a variety of features. But, there’s a core set of features that the spa software you choose should offer. They include:

Core Features of Spa Software
Online bookings Provide first-time and repeat customers with an easy-to-use way to book appointments. Enable customers to select their prefered staff members. Offer payment options to expedite the process once the customer is on-site.
Staff management Manage and coordinate staff schedules. Ensure customers see their requested employee. Enable staff messaging and shift trading. Provide staff with a snapshot of their calendars and profiles of the customers they’re working with.
Reporting and analytics Record, analyze and report spa sales data and key performance indicators (KPIs) you’ve established. See raw data visualized in easily understood reports and dashboards.
Marketing Centralize social accounts and track business driven through social channels. Manage email lists of past customers. Generate coupons, deals and gift cards to attract new and repeat customers.
Customer relationship management (CRM) Create customer profiles to store and maintain valuable data, such as: purchase history, contact info, treatment preferences etc. Leverage information to create a more personalized experience that helps build loyalty to your spa.
Point-of-sale Process transactions both online and physically at your location. Accept multiple forms of payment to meet the expectations of your customers.

It’s not surprising that online appointment booking is at the top of the list. Appointments are key to any spa business. But coordinating schedules of customers and employees requires a high level of organization, unless you have software in place to manage booking times.

Online booking capabilities let your clients schedule themselves. Of course, you can always black out certain staff if they need time off. But overall, online booking puts the scheduling in the hands of your customers. Meanwhile, staff management features enable your employees to communicate, trade shifts and receive updates and important documents. You can take that responsibility off your plate.

Marketing and CRM functionalities are intrinsically connected in the sense that they manage customer data and outreach. This is an area you don’t want to slack on, especially with the rise of social media channels as viable avenues for marketing. You need every advantage in order to rise above your competitors, and in-depth marketing and CRM capabilities will enable you to do so.

Benefits of Adopting Spa Software

A properly utilized spa software system should help you do more business, avoid costly scheduling mistakes, attract new and repeat customers and maintain an understanding of your business performance.

More specifically, the benefits of using a spa management solution include:

Easier booking for customers. Don’t force customers to call a receptionist to schedule their spa appointments. An easy-to-use online portal enables customers to quickly book a time with you and your staff. You can even require a full or partial payment at the time of booking to prevent and recoup damages from no-shows.

Fewer scheduling mistakes. Offering online bookings requires scheduling automation. You and your staff no longer need to worry about the dates and times for every single appointment. Let the scheduling software take care of that for you while you spend more time focusing on what’s important.

Increased consumer engagement. By marketing through social media, email and other channels, you can extend your reach and build your brand. Running specials and offering physical and digital gift cards is a great way to engage repeat customers and get them back in your spa.

Actionable insights on repeat customers. Keep track of customer purchase histories and determine who your most valuable customers are. These are the people that you want to shower with coupons so they keep coming back and spending more every time. Managing personal and contact information with a CRM is key for this level of engagement.

Accurate understanding of operational performance. Stop assuming you know how your business is doing in a given day, week, month or time of year and actually get the numbers. Look at where your business peaks and where it slumps. Consider scheduling your staff accordingly during these times to ensure you’re well-equipped while also avoiding unnecessary overhead.

Spa Software Buying Tips for New Buyers

Consider the following tips when you actually get down to choosing the new spa software that’s going to drive your business. There’s no doubt the many different vendors and software packages will seem rather daunting. But, our cross-industry software buyer survey uncovered some effective tactics for building a business case and choosing from among multiple systems. The following are the most recommended tactics from this survey:

  • Take the time to research current market offerings. Build an understanding of what basic spa software looks like. Research core and additional, or ”nice-to-have,” features, typical prices and payment options (monthly subscription, license etc.) Get to know industry terms and differentiate marketing jargon on vendor websites from key information.
  • Rank the business needs you need spa software to address. Create as in-depth a list as possible of what your new spa management software needs to accomplish. Start with recording the pain points you and your staff have with current software or with any inefficient operational processes currently being deployed. From this record, put together a needs document to centralize all your requirements. This will be valuable to reference later and can also be easily shared with vendors to keep them on track.
  • Exhaust software reviews from your peers. Reading spa software reviews from business owners in the same space as yourself is a great strategy for narrowing your list down to a few specific vendors. After you’ve identified three to five spa management systems that are right for you, reach out for vendor demos to get a full snapshot of what each solution is truly offering. Consider functionality and ease of use during these valuable demos.